Reem Raouf

Global Training Manager @ Foundever

About

As a training manager with experience in developing and implementing successful training projects, I am committed to fostering a culture of continual learning and career progression. Identifying talent gaps and creating tailored training programs to boost efficiency and company performance. I've conducted successful training projects using unique teaching strategies to increase retention and engage learners. I can collaborate effectively with cross-functional teams, ensuring that training is aligned with company goals. With a firm foundation in customer service, I am driven to help others reach their full potential. I thrive in dynamic environments and am continuously looking for ways to apply data-driven insights and feedback to improve training procedures and outcomes.

Country

Egypt

City

Cairo

Industry

Outsourcing/Offshoring

Skill

Needs Analysis, Data Analysis, Professional Communication, Analytical Skills, Training Needs Analysis, Time Management, Team Management, Training Material, Training Management, Management, Customer Service, Collaboration Solutions, Train the Trainer, Adult Education, Cross-Functional Team Building, Teamwork, Cross-team Collaboration, Communication, New Hire Training, Training Delivery

Experience

Global Training Manager

Foundever

2024-2 - Present · 2 yrs 8 mos

Remote

Leading all Training activities across supported sites and Ensuring Training needs supporting business and client requirements are consistently met. While driving further success by periodically analyzing and implementing solutions to improve the quality of Training Framework and Supporting the development and certification of Learning specialists across all sites.

Training Lead

Foundever

2022-12 - 2024-2 · 1 yr 3 mos

Cairo, Egypt

In my role as Foundever's Training Lead, I oversee the training department and put a special emphasis on helping team members grow and improve their abilities in order to improve performance and guarantee organizational success. I have helped the organization create a culture of ongoing learning and development in this key capacity. * Strategic Training Planning * Curriculum Design and Development * Leadership Development * On-boarding Excellence * Performance Evaluation * Cross-Functional Collaboration * Metrics-Driven Decision Making

Trainer

Foundever

2021-7 - 2022-12 · 1 yr 6 mos

Cairo, Egypt

As a dedicated DocuSign Account Trainer at Foundever, I played a pivotal role in equipping teams with the knowledge and skills necessary to leverage DocuSign effectively, ensuring seamless integration and optimization of document management processes. - User On-boarding and Proficiency - Hands-On Workshops - Continuous Learning Initiatives - Performance Metrics and Evaluation - User Support and Troubleshooting - Documentation and Reporting