Reema S.

✔️Ensure that the imported products comply with the legal requirements of the importing country. ✔️ Classify products based on their potential hazardous risk, for regulatory storage and transportation purposes. ✔️ Take appropriate actions in order to protect customers from recalled or unsafe products. ✔️ Identify and remove from the website products that violate Restricted Products policies and proactively satisfy Amazon's regulatory obligations for these products. ✔️ Write syntaxes which auto-classify similar products under a specific policy. ✔️ Respond to product compliance issues raised by internal and external stakeholders such as Vendor Managers, Area Managers or Amazon Selling Partners. ✔️ Initiate and implement initiatives to enhance process, quality, efficiency and customer experience. ✔️ Conduct training and mentoring sessions for colleagues. ✔️ Analyze quality and process issues to determine and implement corrective and preventive actions. ✔️ Serve as a resource and mentor to quality-related issues, challenges, and opportunities for professional development

✔️ Plan and manage multi-channel marketing campaigns ✔️ Maintaining customs information on Aramex.com. ✔️ Basic Customs training material ✔️ Customer profiling ✔️ Monitor relationships with existing customers through CRM systems ✔️ Conduct market research to follow trends and competition ✔️ Set up and monitor information flow within CRM and with other business-critical systems ✔️ Train users on data cleanliness, internal processes, and new features ✔️ Provide reporting and analysis on CRM data

✔️ Preparing regional offers and communications ✔️ Handling tenders RFIs, RFQs and RFP for tenders ✔️ Registering Aramex as vendor supplier for international firms ✔️Analyzing stations’ production report ✔️Plan and manage multi-channel marketing campaigns ✔️ Maintaining online customs regulation information ✔️ Segmenting customers’ data base based on business industry following the North America’s sectors