Reece Franklin
Instructor @ Nolabjj Uptown
About
LSU Computer Science graduate with a minor in Digital Media Engineering, experienced in IT systems management, industrial control systems (ICS), and laboratory instrumentation support. Skilled in maintaining, troubleshooting, and integrating specialized systems such as PASON, SafeKick, and lab data acquisition networks, including deploying new lab machines on university domains via Microsoft 365 Admin. Proficient in documenting and optimizing physical and logical network infrastructures, configuring hardware, and creating automated scripts to ensure platform reliability. Experienced software engineer and web developer, with expertise in Angular, Nest.js, Python, Selenium, and automated testing. Contributed to projects including federal grant tracking applications, parish hazard mitigation websites, and database optimization for national guard programs. Comfortable collaborating in Agile/Scrum environments, managing sprint deliverables, and delivering reliable, user-focused solutions.
United States
Metairie
Computer Software
Quality Assurance, Selenium, Load Testing, Documentation, Agile Methodologies, Office 365 Administration, Communication, Customer Service, Microsoft Excel, Sales Negotiation, Scheduling, JavaScript, Angular, Angular Material, NestJS, Gitlab, Jira, REST APIs, HTML5, Cascading Style Sheets (CSS)
Experience

General Manager
New Orleans, Louisiana, United States
Managed weekly staff scheduling to maintain efficient shift coverage and smooth daily operations. Led hiring efforts including candidate interviews, onboarding, and training to ensure alignment with company culture and service standards. Oversaw and created content for the bar’s social media accounts to drive customer engagement, promote events, and increase brand visibility. Collaborated with product reps and vendors to select featured inventory based on trends, customer preferences, and sales performance. Tracked and analyzed sales data to inform strategic purchasing decisions and boost overall profitability. Organized and executed private events, managing all logistics to ensure seamless execution and client satisfaction.

Software Engineer Intern
Baton Rouge, Louisiana, United States
Redesigned and optimized the Hazard Mitigation Plans (HMPlans) website to support parish compliance with Title 44 CFR §201.6, helping enable FEMA grant eligibility. Developed and enhanced features for the Louisiana National Guard Youth Challenge Program cadet database, improving data accessibility and administrative workflows. Engineered responsive, user-focused web components using Angular and Nest.js, with an emphasis on performance, usability, and seamless user experience. Collaborated in an Agile Scrum environment, utilizing GitLab and Jira to manage sprints, track issues, and streamline development. Conducted regular meetings with stakeholders and site administrators to gather requirements, resolve legacy issues, and implement platform improvements based on feedback.

Lab IT and Instrumentation Assistant
Baton Rouge, Louisiana, United States
Diagnosed and resolved NAS server accessibility and RAID issues, performing file system checks, isolating faulty drives, and restoring critical researcher access, ensuring uninterrupted data availability for time-sensitive research projects. Managed Pason DAQ system integration and upgrade planning by documenting custom and default WITS codes, creating detailed network and connectivity diagrams, verifying HMI and Ethernet-to-serial connections, and coordinating control box placement for a server rack hardware upgrade, ensuring reliable real-time and historical data acquisition for lab testing. Troubleshot intermittent signal loss and hardware reliability issues in a third-party data acquisition system by coordinating remote diagnostics, validating network diagrams, and evaluating alternative data pathways (Ethernet, Modbus, WITS) to maintain 1-second historical data logging for critical parameters including surface back pressure, standpipe pressure, and choke position. Facilitated remote troubleshooting and temporary integration of the SK Box control system by providing TeamViewer access, guiding hardware inspection, verifying network and power requirements (480V/230V), and coordinating with Pason, Safekick, and LSU Facilities to ensure uninterrupted data acquisition and lab testing. Developed and assembled custom enclosures for Data Acquisition (DAQ) boxes, ensuring proper housing and protection of critical equipment. Managed and configured Microsoft 365 accounts to connect new laboratory machines to the university domain, ensuring seamless integration with existing network resources and secure access for lab personnel. Designed comprehensive network diagrams using Microsoft Visio, visualizing infrastructure across 75 lab machines, sensors, and oil pumps at LSU’s Petroleum Engineering Research Training and Testing Lab. Provided frontline technical support to faculty, staff, and students, troubleshooting and resolving a wide range of IT related issues.
Reece Franklin's Contact Information
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