Redemptha Bagira

Territory Sales Representative @ Wilmar International

About

I am a results-driven Business Development, Sales, and Operations Professional with over 12 years of experience spanning industrial engineering, quality assurance, manufacturing operations, customer relationship management, and territory sales management. Throughout my career, I have successfully combined technical expertise with commercial acumen to drive business growth, improve operational performance, and deliver exceptional customer experiences.My professional journey has equipped me with strong capabilities in sales strategy execution, territory management, customer acquisition, distributor management, market expansion, quality management systems, process improvement, and stakeholder engagement. I have extensive experience working in highly competitive and regulated environments, where I have consistently contributed to revenue growth, operational excellence, customer retention, and continuous improvement initiatives.I am passionate about building strong customer relationships, identifying new business opportunities, leading high-performing teams, and implementing practical solutions that create measurable business value. My background in Industrial Engineering and Quality Management provides me with a unique ability to align operational efficiency with commercial objectives, enabling organizations to achieve sustainable growth while maintaining high standards of quality and service delivery.I am always open to connecting with professionals, business leaders, and organizations interested in sales leadership, business development, operations management, customer experience, manufacturing excellence, and continuous improvement.

Country

Tanzania

City

Dar es Salaam

Industry

Machinery

Skill

Quality System, Operations Management, Customer Relationship Management (CRM), Account Management, Business Development, Territory Management, Quality Management, Business Analysis, Business Presentation, Training Delivery, Team Leadership, Team Management, Negotiation, Team Building, Training, Coaching, Quality Assurance, Marketing, Product Lifecycle Management, Presentations

Experience

Territory Sales Representative

Wilmar International

2022-1 - 2024-3 · 2 yrs 3 mos

Dar es Salaam, Tanzania

As a Territory Sales Representative, I was responsible for driving sales growth, managing distributor relationships, expanding market coverage, recruiting new customers, supervising sales teams, coordinating product launches, conducting customer presentations, negotiating sales agreements, optimizing sales routes, and ensuring exceptional customer service to achieve business objectives and strengthen market presence.

Quality Control Associate

TCC Plc

2016-1 - 2017-8 · 1 yr 8 mos

As a Quality Control Associate, I was responsible for quality assurance activities including equipment maintenance and calibration, qualification of new equipment, process control monitoring, quality data analysis, laboratory coordination, continuous improvement initiatives, and administration of Quality Information Management Systems (QIMS) to ensure compliance with quality standards and product consistency.

Associate Quality Assurance Engineer

TCC Plc

2014-10 - 2015-12 · 1 yr 3 mos

As a Quality Assurance Associate, I coordinated new product development and prototype production, approved global product specifications and bills of materials, and oversaw incoming material inspections and trials using SAP. I managed material change control, maintained product standards, addressed customer complaints, coordinated ISO management systems, compiled QC reports, facilitated R&D communication, and conducted shelf-life and quality inspections.

Quality Control Operator

TCC Plc

2012-2 - 2014-9 · 2 yrs 8 mos

As a Quality Control Operator, I supervised production to ensure adherence to quality standards, conducted ISO 9000 audits, and trained operators to maintain product excellence. I inspected incoming materials, evaluated them for compliance, monitored finished product quality, prepared KPI reports, implemented 5S3R practices, managed brand changes and production startups in SAP, coordinated sample testing, and led product quality awareness campaigns.

Internship

TCC Plc

2011-8 - 2012-2 · 7 mos

Successfully completed an internship program gaining comprehensive training in Quality Assurance, Quality Improvement, and Control procedures, with practical exposure to maintaining high production standards. Acquired in-depth knowledge of safety and health protocols in production areas, ensuring compliance with industry regulations, promoting a safe work environment, and supporting consistent delivery of quality products.