
Réda LAHOUIRY
Product Owner @ Sogeti
About
Full Time Job : Product Owner Part Time Job : Professional Coach
France
Paris
Information Technology & Services
Parcours des utilisateurs, Persona (marketing), Cycle en V, Gestion de produit, Intelligence artificielle (IA), Gestion de portefeuille, Scrum, Entretiens, Connaissances en informatique, Langage de modélisation unifié (UML), Collecte des exigences, Bureautique, Analyse des exigences, sage 1000, Logiciel Looker, Kanban, Miro, JIRA, Confluence, OneNote
Experience

Product Owner Data
Paris
- Functional lead within the Data & Analytics COE, managing delivery of global reporting and analytics solutions. - Collected business requirements and translated them into user stories and functional roadmaps. - Facilitated business workshops (BPMN modeling) and led the monthly Change Control Board. - Coordinated with Delivery Managers and Solution Architects for design and deployment phases. - Promoted continuous improvement through user feedback and iterative delivery. Environment: SAFe, Jira, Looker Studio, Google Tools

IT Project Pilot
Issy-les-Moulineaux, Île-de-France, France
- Managed transverse information systems for EDF Commerce, ensuring secure deployment of MVPs and Epics. - Led cross-functional committees and secured MVP launches through GO/No-GO reviews. Oversaw regression testing and validation processes for multiple business systems. Key Projects: RGPD Compliance, Billing & Recovery Optimization, Mobility Form Process Automation. Environment: SAFe Agile, Jira, Confluence, OneNote

AMOA Consultant – ServiceNow SIRH (PO/BA)
Île-de-France, France
- Supported HR digital transformation by implementing a global ServiceNow portal across France, UK, and Germany. - Defined functional foundations, designed BPMN workflows, and managed backlog delivery on Azure DevOps. - Conducted user training and testing sessions for HR and business stakeholders. Environment: ServiceNow (CloudSpirit), Azure DevOps, Power BI, SharePoint

Product Owner CRM & Data
Ville de Paris, Île-de-France, France
- Automated the scheduling process for driving lessons using CRM and data-driven tools. - Built and centralized internal databases (students, instructors, availability). - Implemented KPIs dashboards and Zendesk CRM for customer issue tracking. Environment: Kanban, Confluence, Zendesk, Google Suite

Customer Intelligence Project Manager
Région de Paris, France
- Led CRM and data analytics projects to enhance customer satisfaction and retention. - Automated marketing campaigns via Selligent and developed dashboards using Tableau. - Conducted data-driven sales workshops and reporting initiatives. Environment: Tableau, Selligent, Wizville
Education
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