Rebecca Fernandes

- 𝗣𝗿𝗼𝗺𝗼𝘁𝗲𝗱 𝗳𝗿𝗼𝗺 𝗮𝗻 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 - 𝗧𝗲𝗮𝗰𝗵𝗲𝗿 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝘁𝗼 𝗮 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 𝗶𝗻 𝘀𝗽𝗮𝗻 𝗼𝗳 𝟯 𝗺𝗼𝗻𝘁𝗵𝘀 𝗽𝗼𝘀𝘁 𝗷𝗼𝗶𝗻𝗶𝗻𝗴 𝗯𝗮𝘀𝗲𝗱 𝗼𝗻 𝗰𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝘁 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 - Facilitating engaging training courses, face-to-face and online to large groups of learners (30+) including executives, managers and directors. - 𝗧𝗿𝗮𝗶𝗻𝗲𝗱 𝗺𝗼𝗿𝗲 𝘁𝗵𝗮𝗻 𝟱𝟬𝟬𝟬+ 𝗲𝗺𝗽𝗹𝗼𝘆𝗲𝗲𝘀 𝗮𝗻𝗱 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗱 𝗺𝗼𝗿𝗲 𝘁𝗵𝗮𝗻 𝟰𝟬𝟬+ 𝗵𝗼𝘂𝗿𝘀 𝗼𝗳 𝘁𝗿𝗮𝗶𝗻𝗶𝗻𝗴 - Working closely with the Quality and Audit Team to identify gaps and create action plans to improve the system - Assessing training effectiveness to ensure incorporation of taught skills and techniques into employee work practices (Certification of employees)

- Trained new hires on Interviewing skills and training potential candidates for the teaching profile thereby contributing towards the recruitment cycle. - Upskilled current set of teachers to become better teachers and mentors through continuous training and coaching

- Planned and facilitated learner-centered sessions (totaling 45 hours/month) to help aspiring overseas immigrants and study-overseas candidates to excel in IELTS, PTE, OET exams.  - Fulfilled administrative duties include creating lesson plans to develop the language skills of learners, logging class attendance, assess mock test responses and offer constructive feedback. - Provided practical exam-taking strategies; conducted mock practice exams to develop their receptive (listening and reading) and productive (speaking and writing) language skills and system (grammar, pronunciation, vocabulary) 

- Trained over 300 students to develop fluency in English and improve confidence. - Assisted learners in speech development for business interactions, meetings, interviews, and presentations. - Established and maintained relationships with customers to increase client retention. - Mentored and coached students to help boost their confidence and competencies. - Trained over 50 clients for Job interviews, presentation skills. - Coached students for IELTS and various other competitive exams in all four skills. (LSRW- Listening, Speaking, Reading, Writing)

- Conducted product induction for new employees and interns - Hired, managed, and trained interns for various internal projects - 𝗗𝗲𝘀𝗶𝗴𝗻𝗲𝗱 𝗮 𝗥𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗠𝗼𝗱𝘂𝗹𝗲 𝘁𝗼 𝗮𝗰𝗰𝗲𝗹𝗲𝗿𝗮𝘁𝗲 𝘁𝗵𝗲 𝗰𝗹𝗶𝗲𝗻𝘁 𝗿𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗽𝗿𝗼𝗰𝗲𝘀𝘀 - Planned market campaigns for clients and used in-house print & online media - Assisted in the development and execution of new Intellectual Properties - Leveraged revenue generation through new IP’s - Established cross/up-sell opportunities from existing clients and initiated dialogues with new leads and rejuvenated dead leads

- Education consultant for students desiring a degree in Management - Responsible for office inventory activities necessary for a management institute - Acted as the single point of contact for students’ documentation, and other related activities