rebecca novinger

I assist the CEO with developing, communicating, and sustaining corporate agility through implementation of strategic initiatives. I have executive oversight of the Human Resources and Information Technology departments. I continue to serve as the organization's HIPAA Privacy Officer.

Under the supervision of my Executive Director, I implemented all community outreach programs to the Deaf and Hard of Hearing community, managed a multi-million dollar capital campaign for our Foundation, and provided budgeting and financial reporting for the center's operations to its leadership. In this role, I transitioned the organization using better software to track and manage interface with our customers and reduced administrative time spent on direct mailings and donor cultivation. I developed design and copy for brochures, program flyers, videos, the website, newsletters, and other promotional materials to effectively communicate with our target populations. My responsibilities in this role were dynamic and constantly changing, a working environment I embraced.

I provided professional level support to the Co-Directors of the MDHC, coordinating meeting schedules, performing general office management, and providing support in planning community events. I developed and implemented a curriculum for sign language, vocational rehabilitation, and teen program classes and workshops. I assisted with fundraising events and grant-writing efforts by preparing documents for applications.

Using SQL, I built, tested, and maintained accurate automated degree evaluations, collaborating with academic departments to ensure implementation of academic policies and program requirements. I efficiently and accurately reviewed student academic records in consideration of degree conferral, awarding approximately 2,500 degrees annually. I improved workflow processes in the Graduation department by initiating a computerized software program (Wrike) designed to improve management of team projects. I developed the first comprehensive policies and procedures training manual for new employee training in Graduation Services, earning an Individual Impact Award for outstanding work.

I assisted clients who were developmentally disabled in finding, securing, and maintaining employment. I processed needed paperwork to ensure each client on my caseload received appropriate support services.

I analyzed the admissions process of new patients from point of registration to assessment and detoxification. I then identified areas of weakness in overall processes and made recommendations to strategically improve customer service and departmental efficiency. I mplemented electronic forms to replace paper, improving documentation accuracy, and organization of critical clinical paperwork. I worked closely with Executive Director and Nursing Supervisor, providing professional support as needed.

I provided professional support to the department administrators, including processing graduation conferral paperwork. I provided immediate, diligent responses to the study body regarding questions and issues related to graduation. I responded to all email inquiries to the graduation department. I developed strategies to expedite and improve the conferral process to better serve George Mason students.

I was responsible for the overall direction, strategic development, and financial operations of Client Relations and Care Coordination of Imagine!. I ensured all policies and procedures and client relations activities are in compliance with the rules and regulations of our oversight agencies at the state and federal level. I managed and developed the corporation's business intelligence in order to support strategic decisions and maintain corporate agility. As the appointed Privacy Officer for the corporation, I was responsible for facilitating the oversight and ongoing compliance with organizational HIPAA Privacy policies and procedures covering the access, use and disclosure of protected health information.

I am responsible for spearheading strategic planning process and collaborating with executive and management level leaders. I am responsible for the overall client data management of the corporation. I ensure quality user experience including visitors, stakeholders, clients and employees. I manage and develop the corporation's business intelligence in order to support strategic decisions and maintain corporate agility. As the appointed Privacy Officer for the corporation, I am responsible for facilitating the oversight and ongoing compliance with organizational HIPAA Privacy policies and procedures covering the access, use and disclosure of protected health information.