rebecca morgan

branch manager, onsite services consultant

About

Multitalented professional with proven track record in all areas of operational management, finance and customer service, coupled with exceptional abilities in personal leadership, training and development. Consistently demonstrates a stringent work ethic with attention to quality and high standards of performance, while committed to assisting and motivating others toward higher level of achievement. Specialties: I have been personally involved at the local level with 2 major SAP transitions, as well as leading the OSS transition (vendor managed inventory) and market optimization, while maintaining customer relationships and market growth... despite the branch closing

Country

united states

City

louisville

Industry

wholesale

Skill

management, leadership

Experience

branch manager, onsite services consultant

grainger

2004-6 - Present · 22 yrs 4 mos

* 2009 recipient of the Annual Achievers Award. * Responsible for sales support, merchandising, inventory, budgeting, productivity, employee development and training. * Perform regular coaching sessions with employees in order to improve/develop skills and ensure success * Identified, trained and developed a new staff, as 150% turnover occurred, mainly due to the rapid growth in On-Site Services in the market. * Managed multi market pilot while simultaneously managing local branch * Program administrator/facilitator for Future Leaders Team in W5. * Re-imaging the branch design to better serve customer needs

store manager

office depot

2000-1 - 2004-1 · 4 yrs 1 mo

* Responsible for all aspects of operational management. * Implemented all company directed programs and initiatives. * Hired, trained, and coached teams ranging from 20-40 members. * Accountable for managing all areas of the P & L.

manager

sherwin williams

1995-1 - 2000-1 · 5 yrs 1 mo

* Performed a wide range of management functions in all aspects of daily operations including staff recruitment, management and training, customer service, P&L, and inventory analysis. * Developed a wholesale market through outside sales call activity. * Supported outside sales force through customer referrals. Analyzed financial reports, and executed plans to improve profitability.