rebecca britton-anastas

* Supported newly arrived refugees * focused on understanding/adjusting to Boston culture -Assisted and travelled with refugees on North Shore * helped facilitate applications for Social Security, Food Stamps, and other benefits * communicated for clients as needed -Managed cases * filed documents * entered case notes * ensured confidentiality

* Answered volunteer inquiries by phone and email * assisted individuals with volunteer application process -Set up individuals and groups for volunteer shifts * provided tours and information about Pine Street Inn -Maintained database records: updated addresses and phone numbers, created new volunteer records * assisted in donation acknowledgement process -Helped plan annual fundraising event * assisted with venue selection * obtained and organized raffle items

With a mission to end homelessness, Pine Street Inn is New England's leading provider of housing, shelter, street outreach and job training to homeless men and women in Greater Boston.Pine Street Inn welcomes more than 1,600 homeless individuals daily to provide short- and long-term solutions so that they can begin the journey out of homelessness and on to permanent housing. Our vision is to help individuals gain stability and their highest level of independence by offering a wide range of services for every person who turns to Pine Street for help.

* Met individually with up to three under-served clients * ascertained problems and pressing needs * offered referrals to housing, employment, and public benefit services -Volunteered eight hours per week * updated database with notes * offered attention to detail and confidentiality