R. Dale Griggs

Account Management: Maintain and expand Daifuku’s business with Toyota North America. Develop strong relationships with key decision-makers in purchasing, engineering, and plant operations across Toyota facilities. Technical Expertise: Present and propose material handling, conveyance, intralogistics, and AGV solutions tailored to Toyota’s needs. Lead technical discussions and site evaluations to ensure optimal solution fit. Bid and Proposal Management: Lead responses to RFQs/RFPs, ensuring proposals meet all technical and commercial requirements. Collaborate with internal teams to develop accurate pricing, scope, and contract terms. Internal Collaboration: Work cross-functionally with Engineering, Estimating, Marketing, and Operations to develop products and service solutions that meet clients' strategic needs. Support product development initiatives aligned with Toyota’s innovation roadmap.

Automation

Leverage global resources to obtain increased market share in the Electronic Manufacturing Industry. Recommend global strategies and align them with corporate goals to acheive revenue expansion. Design and implement a global communication network housing pertinent account and sales information for all subsidaries. Global account management for a large electronic project account totaling over $120 million in yearly sales. Leverage Global resources to obtain increased market share in the electronic manufacturing industry. Recommend global strategies and align them with corporate goals to achieve revenue expansion. Design and implement a global communication network housing pertinent account and sales information for all subsidiaries. Coach, guide and train sales professionals calling on global accounts. Negotiate contracts and special pricing with global customers while building positive long-lasting relationships with top management.

North American account management for several automotive customers totaling over $8 million in yearly sales with a year over year growth of $500K. Create and develop long-term business relationships to increase market share and obtain growth. Responsible for Automotive CRM training for the group as a key tool to track progress and assist with account growth across the sector. Lead all aspects of the sales process involving engineering when needed to assist in product development. Align SMC resources with customer objectives to obtain mutual success while reporting the detailed progress to management.

Provide Technical and Sales support to SMC sales personnel for the product that they have expertise. Develop/maintain a senior Sales/Engineering role and take on project support for their assigned product specialty. Administrator for the Toyota USA account managing the Sales Account Representatives CRM activities for sustained growth. Participate in developing new product with US and Japan Technical Centers. Focused on identifying and closing major revenue producing projects. Identify specifications and regulatory needs at the customer level relaying their needs accurately and completely to the appropriate SMC new product designer. Provide continuous training to sales employees on products and applications related to your specialty assisting the SMC training group with local presentations of training courses. Assist sales representatives with detailed technical presentations to all levels of customers.

Research, identify and qualify candidates for client’s open job positions. Schedule initial interviews and follow up interviews for successful candidates. Source candidates through database mining, Internet searches, direct sourcing and internal referrals. Collaborate with third party recruiting companies to help source candidates from diverse pools of job seekers. Analyze new recruiting technologies, sourcing tools and interviewing process to improve success rates. Assist human resources in escorting clients to various departments, explaining rules and answering common questions. Oversee applicant tracking processes and requirements in order to remain compliant with federal regulations. Work with hiring managers and staff members to coordinate starting dates and orientation.

Account manager for several OE suppliers meeting face to face to build key relationships for sales growth. Manage and prioritize day to day sales activities of global heavy duty and hybrid sales to assist in obtaining yearend company revenue goals. Solely responsible for the creation and reporting of monthly sales reports to upper management that contain key sales and accounts receivable data. Assist Management with streamlining and education of the global regions for all of the Remy business processes. Interact with business planning team, accounts receivable and Remy customer service to provide global sales team and external Remy customers with all necessary technical sales documentation. Prepare and present new business opportunities, price review and sales release materials to Remy business review board. Over the last year supported heavy duty sales with brushed, brushless alternators and starter motors with combined sales of $12M. VDA 6.3 training certification and PMI project management training.

Works with customer engineering to evaluate and fully understand the electric motor impact on system level architecture alternatives and the various electric/mechanical system components. Operates as the Remy single point technical contact for assigned customer engineering. Maintains the customer action records and prioritizes all customer projects. Networks with customer advanced engineering groups to identify new motor application opportunities. Ensures customer requirements are met for technical information and sample requirements. Leads development and negotiations of motor validation requirements. Assist Remy product engineering in design and development of customer interface to Remy products. Maintains liaison relationship with sales, engineering and customer groups. Strong understanding of engineering theory; related to electrical and/or Hybrid systems field with the ability to apply knowledge to assigned tasks. Strong analytic, statistical and problem solving skills; ability to solve complex problems that require considerable judgment. Comprehensive knowledge of Product Launch Center operations and processes. Product/program management skill; Ability to manage multiple projects simultaneously Strong technical skills: manufacturing, product development, supplier interaction and statistical skills. Extensive knowledge of metrics, competitive benchmarks, and standards. Computer Literate: Microsoft Office, Excel, Word, PowerPoint, Project, Outlook. Ability to travel to customer and plant sites (regionally and globally)

Plan and coordinate 24/7 three shift engineering test activities for hybrid and alternator product lines. Provide test expertise and test analysis data to internal and external customers. Frequently facilitate customer and supplier tours of the product launch center and test facility building. Work closely with validation and product engineers to fully validate products in an efficient manner. Lead a team of ten technicians through its daily activities to fully support engineering and its customers. Prepared performance reviews, training and development plans to present to leadership. Improved test throughput by increased equipment uptime from 50 to above 80 percent in one year. Participated cross functionally to supported customer service initiatives, product failure analysis and competitive benchmarking of new designs and customer returns. Compiled production line downtime analysis and resolution data reports, reduced laboratory material costs, investigate alternate manufacturing processes and researched alternate spare parts suppliers.

Lead mechanical and electronic locking systems validation and compliance testing of five major products increasing time to market with cost savings of $25K per project, implemented improvements to laboratory flow and pathway to excellence, wrote preventative maintenance procedures and standardized work instructions, created with IT a test plan configuration program to streamline the process, instructed customer service and engineering around problem solving activities.

Lithium Battery laboratory supervision of test engineering and validation activities, real time data acquisition reporting to R&D engineering, two thousand cell and fifty pack testing capabilities for environmental and abuse testing.

Manufacturing facility electrical and mechanical production process support, worked closely with suppliers to meet critical customer delivery timing, performed ignition coil winding process validations, actively participate in product design reviews, provided technical support to product launch center and sample build projects, actively involved with lean manufacturing initiatives, warranty, problem ID and resolution with the customer. Plant sales of $250M annually, experience in North America and Mexico facilities.

Ignition Systems test laboratory, product analysis, x-ray analysis, validation, training responsibilities, and purchase/expedite incoming materials. Team leader for laboratory lean activities and customer service initiatives, PFMEA’s, support Delphi Business System, TS-16949 and ISO9000:2001.

Column electrical switch laboratory, robotic programming and switch testing, involved heavily in switch manufacturing and testing relocation to Mexico facility.

The BSBA program provided a broad-based education in the theories, principles, and practices of modern business Coursework which included management, decision-making, business communications, managerial accounting and finance, economics, and marketing. It had a strong emphasis on ethics and the leadership skills needed for successful work in the professional world.

The ASEET program provided the fundamental knowledge and skills utilized in electrical engineering technology by the study of basic electronics, computer principles and technical skills in both theory and in practice while in a laboratory environment. Various topics were explored in electrical circuitry, testing, system analysis, system maintenance, and report preparation.