Raíssa Manzi

- Provide general support to the Vice President and the board of directors; visas, meeting minutes & follow-ups, project management of key initiatives aligned with the strategic pillars of the organization, overall events coordination and logistics for visitors from abroad - Facilitate and coordinate strategic initiatives & manage board meetings - Oversee day-to-day operations, leading special projects and managing crisis situations - Support on identifying potential issues and support decision-making through data analysis - Provide feedback and insights to key stakeholders to help improve business efficiency - Provide support for HR initiatives and projects - Contribute to career development programs Key competencies in this role: Excellent communication skills, experience interacting/reporting to multiple levels across the organization, ability to coordinate multiple tasks & projects across the region at the same time.

- Manage and coordinate cross-functional teams and stakeholders responsible for the successful completion of multiple projects - Track performance review of the multiple projects under my responsibility - Report project status on a weekly basis to keep the leadership team updated on the barriers and risks, as well as the mitigation plan - Ensure that projects are initiated, planned, executed, controlled and closed according to project management methodology - Conduct lessons learned sessions at the end of every project for continuous improvement - Conduct monthly roadmap review sessions - Support on the roadmap management + continuous improvement actions Key competencies in this role: Excellent communication skills, experience interacting/reporting to multiple levels across the organization (from interns to VPs), ability to coordinate multiple projects (with different scopes & timelines) in parallel, experience with NPI launches across LATAM and partnerships implementation. Good background in marketing and operations projects.

- Provide general support to the Vice President and the board of directors; visas, meeting atas & follow-ups, project management, overall events & logistics - Manage quarterly Town Hall and other general office events - Manage agenda and provide support for visitors from abroad - Manage trips abroad for the leadership team - General office management duties/facilities, such as supervise cleaning and reception staff & procurement

- Provide general support to the Vice President and the board of directors; visas, meeting atas & follow-ups, project management, overall events & logistics - Manage quarterly Town Hall and other general office events - Manage agenda and provide support for visitors from abroad - Manage trips abroad for the leadership team - General office management duties/facilities, such as supervise cleaning and reception staff & procurement

- Manage financial, administrative, and human resources activities as well as provide information on these areas to the board of directors + CEO - Manage and supervise activities in general performed by assistants and analysts - Coordinate recruitment and selection processes; admission and resignation procedures and also responsible for the update of wages guide - Supervise the input and output of documents - Supervise the distribution of documents and correspondence in general - Insert and update registries in specific systems and check the registries inserted by the assistants - Recommend internal procedures with preventive objectives, aiming to keep the company's activities within the legislation - Develop and update company policies and administrative procedures – SOPs, working instructions and general guides - Provide support to management and board of directors by selecting, guiding, training, monitoring performance, evaluating performance, enforcing organizational procedures as well as interact with other subjects related to people management - Manage accounts payable and accounts receivable activities - Prepare and / or review financial management reports - Prepare cash forecasts to detect fundraising - Prepare and review of contracts and addendum in general - Prepare documents, presentations and / or spreadsheet

- Perform administrative, financial, legal and human resources support services. - Handle several documents complying with all necessary procedures regarding them. - Insert and update registries in specific systems. - Order, receive, check and distribute office supplies. - Accounts payable and accounts receivable activities. - Execute admission and resignment processes as well as scheduling the admission exams, periodicals and resignment exams. - Record the input and output of documents. - Check, triage, classify, archive and locate documents when needed. - Elaborate and enter documents, presentations and / or spreadsheets. - Receiving, filing and delivering (internally and externally) any sort of documents. - Control the distribution of documents and correspondence in general. - General support to employees. - Assistance in the preparation and review of contracts and addendum in general. - Contracts control. - General support to customers.

- Schedule meetings, organize and provide support to internal clients - Face-to-face and telephone customer support - Receive, record and delivery (internally and externally) any sort of document - Control the distribution of documents and correspondence in general

- Purchasing - Invoice issuance and accounts receivable control - Inventory control - Customer support

- Payroll review - Admission and resignation procedures - Purchasing - Invoice issuance - Inventory control

- Control medical reports and exams through checking and reviewing - Customer support