razvan burcea

Tracks and maintains project change requests, impact assessments, incident reports, and software change notices and also maintains the source code change control. Branching and Tagging Releases in the Source Control Systems Build the Binary Files from the Source Code and deploy to Application and Web Servers Manage Releases for Test1, QA and Production environments for parallel development of multiple projects. Establish and participate in controlling changes to the solution, i.e. trouble reports, change requests and emergency corrections. Manage interfaces between project parts (sub-projects, sub-products, subcontractors etc.) and ensure that the dependencies are clearly understood in the project. Enforce and communicate the Configuration Management strategy in the projects (including partners and end-Customers) and the organization.

* Analyze the business needs in order to identify the business problems and to propose solutions * Organizing interdepartmental meetings in order to map processes and to identify optimization solutions * Functionalities and business scenarios testing * Monthly and annual analysis of the actual versus planned performance * Collecting the necessary information from all necessary departments in order to generate specified reports * Ongoing process monitoring and adjustment based on performance level

* Provide support for daily problems, defining users, generating reports, responsible for ensuring efficient and on time implementation of projects * Provide support to the Bank’s personnel for core banking and other applications, via phone/email * keep track of user requests * assign priority to the requests according to their importance * Contribute to all elements of the management and support of IT infrastructure with key emphasis on OS configuration and maintenance, solution design and support for key IT projects initiated under the Business Solutions department. Serve as liaison between users and other Bank’s departments to resolve the issues in the system * Troubleshooting system and network problems * diagnosing and solving software faults. * Install new computers or upgrade new hardware/software as needed * Add/delete email accounts and users to AD while updating profiles * Installing and configuring computer applications. * Diagnosing and solving hardware/software faults * Network device configuration\setup (Printers, switches, routers, etc.)

* Provide logistic and technical systems upon related projects in opening Vodafone stores and dealer locations by implementing all needed software and hardware. * Coordinate IT – Sales projects in order to ensure high quality in systems implementation. * Provide full administrative support to the direct and indirect sales departments * Ensure services, staff training and technical support, job related installation, configuration and testing of PCs on the client demand. * Install, configure, mainain operating systems including: Windows 95 & 98, Windows 2000 Professional, Windows XP. * On/off site service support, hardware installation, maintenance, and upgrading for any type of PC and periodic maintenance of the customer platform including antivirus checks and updates.

Build business partnerships by managing the relationships at dealer principal level based on trust and common objectives Create a strong brand image by coordinating internal resources (merchandizing, channel support, advertising) towards enhancing distributors point of sale visual appearance and entire channel advertising campaigns Ensure the development of the most appropriate network footprint throughout the country that respond to customer’s needs and corporate objectives through continuous communication with regional representatives

* Identify business opportunities by learning and understanding customer business and communication needs * Ensure the development of the most appropriate solutions that respond to customers’ needs within the best capabilities of the company, by effective coordination of the internal resources * Maintain and improve business relationship with strategic suppliers and clients * Get involved in customer’s specific business community and keep an update on industry knowledge and trends

* Tracks and maintains project change requests, impact assessments, incident reports, and software change notices and also maintains the source code change control. * Branching and Tagging Releases in the Source Control Systems * Build the Binary Files from the Source Code and deploy to Application and Web Servers * Manage Releases for Test1, QA and Production environments for parallel development of multiple projects. * Establish and participate in controlling changes to the solution, i.e. trouble reports, change requests and emergency corrections. * Manage interfaces between project parts (sub-projects, sub-products, subcontractors etc.) and ensure that the dependencies are clearly understood in the project. * Enforce and communicate the Configuration Management strategy in the projects (including partners and end-Customers) and the organization. * Support the project according to the decided Configuration Management strategy, i.e. see to that the project follows the specified processes and procedures to attain project quality and control.