razia bibi

* Managing multiple SAP Business One projects throughout the project lifecycle, from sales handover to post go-live by carrying out the following activities: * Schedule Milner Browne project resources, including Implementation, Technical, Development and Business a Intelligence Consultants. * Create and maintain project documentation including, Project Plans, Change Requests, Risk and Issue registers. * Agree and manage communication plans with Customers. * Organise and moderate project meetings with Customers. * Monitor project progress with Customer Project Manager. * Manage the Project Plan by setting and tracking project milestones against timelines. * Manage and report on project budgets.

* Responsible for the management and delivery of medium to large projects supporting the organisations IT strategy. * Delivering projects within agreed timescales and to budget in accordance with the organisations project framework * This has involved: * Preparing Business Cases including the identification of business benefits * Supplier selection and management * Identifying, assessing and management project risks * Managing project stakeholders, Project Boards and Project Teams * Managing project communication to executive stakeholders and sponsors * Managing project budgets * Producing project documentation * Process development and improvements

* Working on a high volume programme, managing 22 suppliers and contractors to deliver schemes across the West Midlands. * Consistently met targets and delivered on time, on budget and one of the few selected to remain with the team after changes in government policies. * This has involved: * Design and delivery of programmes * IT development * Line management * Audit process design and implementation * Contributed to strategic service development * Organised communications plan with marketing team

Design, development and management of business support services to assist new businesses start ups and established businesses. Managing a portfolio of services to the approximate value of £1 million through a range of funding streams that included European funding. Designing and implementing processes for the effective management of external funding contracts. Managing a team of 2 support staff and 5 specialist staff. Ensuring priorities for improving provision and supplier infrastructure are achieved within the delivery network for the continuous improvement of services. Developing funding bids to access external funding including identification of resources, bid writing and design of the delivery programme. Contributing to the strategic planning of the department.

Assisting with the design, development and management of business support services to assist new businesses start ups and established businesses. This role involved coordinating the operational side of the business. Managing a team of 1 support staff, 1 business advisor and 5 external consultants. During this time, my boss was on maternity leave and I stepped up to the role and was subsequently promoted.

Managing supplier relationships, monitoring progress against contracted targets. This role involved significant auditing work and establishing audit processes to ensure contract compliance.