Razan A.

As a Leisure On-Ground Operations Officer at DMC Discover Saudi, part of Almosafer, I played a crucial role in coordinating and executing on-ground operations for leisure travel experiences across Saudi Arabia. My focus was on delivering high-quality service, ensuring seamless operations, and creating memorable experiences for travelers.

As a Spa Receptionist at St. Regis, I provided seamless, luxury service to every guest visiting our spa. My role involved not only managing day-to-day operations at the reception desk but also creating a warm, welcoming atmosphere that elevated each guest’s experience.

I developed key skills in hotel front desk management and guest service. This program provided both theoretical knowledge and hands-on experience, preparing me to excel in roles that require efficiency, organization, and exceptional guest interaction.

I was responsible for creating unique and engaging adventure programs that fostered excitement and appreciation for outdoor exploration. My work focused on designing well-structured, safe, and memorable itineraries tailored to different age groups and interests, promoting an active lifestyle and community involvement.