Swagata Ray

Owner and Enterprise Architect

About

At the helm of enterprise solutions, my focus is on optimizing cloud environments to enhance business operations. With a robust foundation in Salesforce Service Cloud and AWS my recent tenure as Technical Architect at Salesforce and Appirio solidified my aptitude for translating intricate business requirements into streamlined technical architectures. My approach is collaborative, working closely with account teams and clients to design and implement scalable cloud solutions. This dedication to fostering stakeholder relationships and mentoring burgeoning talent underscores my commitment to not just meeting, but exceeding customer satisfaction through strategic innovation and thoughtful leadership in the Salesforce ecosystem. Canadian Citizen with Level 1 Security clearance

Country

Canada

City

Kitchener

Industry

Internet

Skill

AgentForce, AI Agents, Agents, Large Language Models (LLM), LLM, Gen ai, Python (Programming Language), PyTorch, Continuous Integration and Continuous Delivery (CI/CD), Gitlab, CI CD, COPADO, Integration Architecture, Data cloud, Omniscript , flexcard, Dataraptor, AWS Identity and Access Management (AWS IAM), Enterprise Architecture, Data Integration

Experience

Owner and Enterprise Architect

RayTech

2024-8 - Present · 2 yrs 2 mos

Kitchener, Ontario, Canada

Technical Architect

Salesforce

2021-8 - 2024-8 · 3 yrs 1 mo

Ontario, Canada

Salesforce Technical Architect

Appirio

2021-4 - 2021-8 · 5 mos

Greater Toronto Area, Canada

Technical Architect

Cognizant

2019-7 - 2021-4 · 1 yr 10 mos

Kitchener, Canada Area

Sr. Consultant

Cognizant

2013-11 - 2019-10 · 6 yrs

Kolkata metropolitan area, West Bengal, India

Total 12 years of IT experience. Provided Salesforce-related IT architectural expertise to Cognizant Technology Solution account teams and customers for cloud environment optimization. Conducted systems design, feasibility and cost studies, to recommend cost-effective cloud solutions. Provided optimal architecture design of Salesforce cloud eco system of process harmonization, consolidations, automation, orchestrations, security analysis and disaster recovery. Managed accounts of pre-sales and post-installations. Salesforce architecture, Salesforce solution architect, Salesforce Architect.

Technical Lead

Tata Consultancy Services

2011-4 - 2013-10 · 2 yrs 7 mos

Kolkata Area, India

•Led team of developers in the delivery of technical systems and components •Ensured on-time, quality release of systems and components •Provided technical direction to development teams •Oversaw design of applications from functional and technical specifications •Recommended and assisted with development of standards and project frameworks and provided guidance to vendors •Worked with Solutions Architect to ensure smooth translation of requirements into applications •Worked closely with business stakeholders to determine product prototypes

Software Engineer

LTI - Larsen & Toubro Infotech

2008-9 - 2011-2 · 2 yrs 6 mos

As a software engineer my main responsibility was coding and unit testing. My main responsibility includes building reusable components and services which then used by other team member.