Ray L.

With over two decades of experience leading technology operations, hybrid cloud infrastructure, cybersecurity, and project management across government, financial services, healthcare, telco, logistics, hospitality sectors and multinational sectors. Expertise in digital workplace and hybrid cloud solutions, network security, Business Continuity & Disaster Recovery (BCDR), GRC (IM8, CIS, ISO27001), tech refresh, data center, and large-scale project and vendor Management, spanning APAC, GCR, Australia, India, Asia, EMEA and MEA.

Responsible for pre and post sales and deployment services on Microsoft 365 engagements within the constraints of the defined statement of work and delivered Onboarding Center (OBC) benefits to customers in GCR, Australia, India and Asia region.

Responsible for pre and post sales support and delivered the business intelligence portfolio solutions, cloud workshops, training and certification to customers, partners, vendors and staff in Asia Pacific and Japan region (APJ). Delivered pre and post sales support for customer computer & network room, DC relocation, IT systems solution and migration project for government, financial and service industries in APJ timezone.

In-charge of bank and financial organisation resiliency program, testing, quality assurance, continuous service improvement, infrastructure project implementation and delivered Governance Risk Compliance (GRC) management and exercises.

Responsible for managed services delivery, transition and governance solutions for regional core banking system and infrastructure outsourcing and governance risk compliance (GRC) management projects. Acted as BCP and DR Champion for financial customers.

Provided IT operation support for DBS Finance, other branches and managed bank network security and infrastructure implementation projects, liaised with internal and external MAS auditing. Acted as Bank BCP and DR Champion.