raymond zorrilla

technical instructor and trainer for cisco systems unified mobility and voip at ctg converged technology group

About

Experienced Technical Trainer with a demonstrated history of working in the non-profit organization management industry. Strong information technology professional skilled in Computer Repair, Domain Name System (DNS), System Deployment, Printer Support, and Troubleshooting.

Country

united states

City

new york

Industry

computer & network security

Skill

voip, system deployment, a+ certified, computer hardware, windows 7, help desk support, troubleshooting, networking, hardware, windows xp, routers, information technology, network administration, disaster recovery, active directory, system administration, software installation, computer repair, laptops, microsoft certified professional, windows server, windows, operating systems, technical support, printers, training, vmware, servers, wireless networking, lan wan, antivirus, dns, blackberry enterprise server, teaching adults, network security, youth mentoring, comptia a+ certification, switches, vpn, cloud computing, lotus notes, job coaching, tcp/ip, cisco technologies, mentoring, blackberry, group policy, microsoft exchange

Experience

field service engineer

citibank systems and technology

1987-7 - 1991-12 · 4 yrs 6 mos

technical instructor and trainer for cisco systems unified mobility and voip

converged technology group

2010-10 - Present · 16 yrs

Technical Instructor / Trainer for Cisco Systems Unified Mobility & VOIP phone deployment. Responsible for training Corporations on all the Cisco Systems Mobility Software and VOIP Phone equipment. Field Service Trainer and Support Specialist.