Raymer Cardona

Manager @ 3 Westerly Bar and Grill

About

At Half Moon, our team's dedication to exceptional customer service under my leadership as Assistant General Manager has solidified our reputation for unparalleled hospitality. My role involves conflict resolution that upholds the integrity of our dining experience, maintaining the high standards our patrons expect. The synergy between my commitment to the restaurant’s values and my team-building skills has been essential in fostering a collaborative environment. My background in social media management is leveraged to enhance Half Moon's visibility and allure, attracting guests through compelling digital content and interactive campaigns. This expertise, coupled with my experience in website design, has allowed us to create a vibrant online presence that mirrors the dynamic atmosphere of our waterfront venue. These concerted efforts in digital engagement and operational leadership contribute significantly to our restaurant's success and growth.

Country

United States

City

New York

Industry

Restaurants

Skill

Team Leadership, Team Building, Website Building, Adobe Illustrator, Photography, Hospitality Management, Television Studies, Adobe Photoshop, Final Cut Pro, Media Studies, Microsoft Office, DaVinci Resolve, Fine Dining, Student Marketing, Production Assistance, Web Design, Customer Service, Design Standards, Software Installation, Social Media

Experience

Manager

3 Westerly Bar and Grill

2025-3 - Present · 1 yr 7 mos

Ossining, New York, United States

Assistant General Manager

Half Moon (Fort Pond Bay Company)

2021-9 - 2025-2 · 3 yrs 6 mos

Supervised daily operations of a high-volume, waterfront restaurant, ensuring exceptional customer service and satisfaction Handled conflict resolution with guests, maintaining a positive dining experience and reinforcing the restaurant's reputation for excellent hospitality Managed the restaurant's social media platforms, including Instagram, Facebook, and Twitter, to engage audiences and drive reservations and event attendance Designed visually appealing graphics, photos, and videos showcasing the restaurant's waterfront views, signature dishes, and vibrant atmosphere to attract online followers and potential customers

Web Design & Social Media Management

Boricua College

2021-7 - 2024-12 · 3 yrs 6 mos

New York City Metropolitan Area

Redesigned the college's website to a state-of-the-art, modern, and user-friendly platform, enhancing navigation and overall user experience Created high-quality video and photo content showcasing campus life, academic programs, and student success stories to make the college more appealing to prospective students and their families Launched targeted social media campaigns to increase brand awareness and drive student enrollment, with a focus on the college’s unique offerings and community impact

Server / Food Runner / Busser / Host

Harvest-On-Hudson (Fort Pond Bay Company)

2017-2 - 2021-9 · 4 yrs 8 mos

Hastings-On-Hudson, New York, United States

Provided exceptional customer service in the dining room

Information Technology

PROGRESS High School

2014-11 - 2018-12 · 4 yrs 2 mos

Brooklyn, New York, United States

Design graphical content for events and learning standards Provide technical assistant with computer, printer and projector installation, including software installation Assist with special assembly and technical theatre production Photograph/video graph and edit videos for special events