rayan patel

castleford, west yorkshire, united kingdom

About

Education. The University of Birmingham ... Involved with major upgrade across global sites for ECM software configuration as a technical analyst. ... SQL · phpMyAdmin · MySQL · Software Engineering · Requirements Analysis ... Service Delivery Manager at Capgemini ... Delivery Director and Head of SAP at NTT DATA UK...

Country

united kingdom

City

west yorkshire

Industry

information technology and services

Skill

itil v3 foundations certified, service delivery management, it service management, financial reporting, service level agreements, transition management, it service delivery, renewal retention, management, itil

Experience

castleford, west yorkshire, united kingdom

business it systems analyst

caterpillar inc.

2012-7 - 2013-7 · 1 yr 1 mo

team leader

mailway packaging solutions

2011-6 - 2011-9 · 4 mos

* Leadership of small to medium size teams (5 to 12 operators), * Objectives to meet or exceed the hourly targets set * Adherence to strict company policy plus various health and safety regulations to ensure smooth and safe running during the shift * Communication also played a part when instructing operators to perform their tasks in the most efficient manner or making them aware of a quality control issue identified. * A significant portion of the role involved using maths, such as calculating hourly productivity, remaining units left to complete order, how many boxes or pallets required, calculating wages, reject produce and more.