ray mcmullan

About

Sales and Financial Management Professional in the Automotive industry PROVEN STRENTHS AND RESULTS: 1) Through multiple years of financial management expertise, with a passion for providing an exceptional customer experience, found that leading by this philosophy will (and has) created an increase in customer retention, an upsurge in repeat business and an increase in referrals which contributed to the overall growth of the company. 2) By building strong business relationships with lenders, combined with strong (yet subtle) closing strategies promoted record months and a 30% increase in profitability within the first year. 3) By way of listening to the customers’ needs, utilizing the lenders full potential, and coordinating a team effort to provide extraordinary customer service made it possible to increase volume by 40%. 4) Fluent with multiple automotive application including ADP, Promax, DOR (website), Frazer, & Microsoft.

Country

united states

City

saint louis

Industry

automotive

Skill

finance, management, forecasting, negotiation, customer satisfaction, customer retention, team building, sales management, business development, profit, b2b, inventory management, leadership, sales process, automotive, marketing, dealers, business planning, process improvement, new business development, automotive aftermarket, sales operations

Experience

finance director

barley automotive chevrolet-buick-gmc

2016-10 - 2018-10 · 2 yrs 1 mo

auto centers arnold

2014-5 - Present · 12 yrs 5 mos

sales representative

reuther ford inc

2004-1 - 2006-3 · 2 yrs 3 mos

* Automotive sales professional (new & used) * Being Blue Oval Certified, along with a lot of hard work drove my customer ratings to 99% excellent satisfaction. * Appling a strong sales process, with the assistance of an extraordinary team aided the (front-end) profit margins of $2,800, while averaging 10-12 sales monthly. * Persistence & hard work allowed for recognition of Highest Gross for six consecutive months.

sales associate

auffenberg dealer group

2016-5 - 2016-10 · 6 mos

automotive finance and business professional

auto centers bonne terre/arnold/poplar bluff

2013-6 - 2016-5 · 3 yrs

* Expertly analyze credit, obtain financing, menu sell additional products, expedite the funding process, and close the customer within the state and federal guidelines allowing for a consistent average of $1100-$1200 per a copy. * Dramatically increasing finance revenues through negotiating contract interest rates, loan terms, in both prime and secondary lending while consistently closing above the industry averages. * Effectively secure the sale and prepare the customer for financing options by continuous coaching of the sales staff and implementing new policies. * Proficiently monitor and analyze market trends; compile and produce detailed financial and performance reports instrumental to assessing business performance. * Coordinate & facilitate all aspects of the sell and successfully resolve any escalated customer issues.

finance manager

blackwell motors limited

2006-4 - 2013-5 · 7 yrs 2 mos

* Expertly analyze credit, obtain financing, menu sell additional products, expedite the funding process, and close the customer within the state and federal guidelines, allowed for a consistent $1600 per a copy. * ASC gave the Top Sales Performance Award for achieving the most sales in the area for three consecutive years. * Work closely with clients to provide customized recommendations regarding service contracts, insurance policies, and additional aftermarket products * Efficiently and accurately, prepare detailed applications, buyers’ orders, arbitration agreements, and other legal documents.