Ray-Andrew Reynolds
Senior Telco Architect @ IBM
About
Ray-Andrew is a Senior Packet Core Network Engineer at Microsoft, with over 20 years of experience in the telecommunications industry. He holds three certifications from Cisco and Checkpoint, demonstrating his proficiency in IP networking and firewall management. He is an expert in deploying and supporting 5G cloud native functions (CNFs) and Kubernetes (k8s) infrastructure, as well as providing customer consultation in rolling out network function virtualization (NFV) solutions. He also has extensive knowledge of the evolved packet core (EPC) and its interfaces, and acts as a bridge between the customer and the developers. His passion is to apply his growth mindset to enable himself and his team to do more with less, and to deliver exceptional results to his clients.
United States
Atlanta Metropolitan Area
Telecommunications
IP, Service Orchestration, Telecommunications, Software Defined Networking, Network Function Virtualization, JSON, GSM, GPRS, Mobile Devices, CCNP Certified, Data Center Virtualization, VMware, VoIP, Mobile Technology, Networking, 3G, Project Management, Troubleshooting, Management, SGSN
Experience

Senior Network/Packet Core Engineer
AT&T Atlanta
Provides Post sales: • Carrier Grade Network Engineering support • Leading operational support for the AN EPC ( PGW/SGW/Proxy ) including the relevant 3GPP interfaces • Providing customer consultation in rolling out the Affirmed NFV solutions • Field Expert for Service Orchestration integration • Robust bridge between the customer and developers translating customer requirements in technical objectives

Senior Network Engineer
Convergent USA

IP and Operations Manager
Jamaica
• Set team objectives which maintained network availability and drove optimization to maximize revenue. • Reviewed and approved all changes to the network ensuring that procedures and methods adhere to best practices and minimized/avoided downtime. • Designed/Implemented complex IP, Mobile Data & Content services across Digicel Caribbean markets • Forecasted traffic growth based on fiscal year commercial projections ensuring that all segments of the packet core were appropriately dimensioned for aggressive growth targets (Hardware/license/Bandwidth ) • Performed network impact assessment for potential products and services • Provided technical support and crisis management during emergency scenarios across the Digicel Caribbean markets to minimize down time and perform root cause analysis. • Managed Postpaid and Prepaid Data Billing platforms to ensure rules and rates adhere to multifaceted business logic and provided feasibility assessments on proposed product solutions based on in-depth knowledge of the billing systems software architecture.

Senior Mobile Data Services Engineer
Digicel Jamaica
• Drove and implemented quality improvement initiatives in order to guarantee superior network quality • Designed, planned and implemented the provisioning of new packet core services • Facilitated data growth by executing Frame relay expansions • Translated business requirements into technical design and recommended the best fitting solution & network architecture for internal and external customers • Planned and Implemented IPSEC/GRE solutions for corporate customers via the IP and mobile data network. • Configured complex data billing rules to maximize revenue
Ray-Andrew Reynolds's Contact Information
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