Rawia Al Madani

Vendor Management & Contracts Supervisor @ neoleap

About

With over a decade of hands-on experience in contract management, procurement operations, and digital transformation, I’ve built a career rooted in operational excellence and strategic execution. My journey began in banking and financial services, where I managed a wide range of procurement and contracting activities—from drafting and reviewing complex agreements to leading automation initiatives that significantly improved efficiency. One of my core strengths lies in contract lifecycle management, where I ensure every phase—from initiation to closure—is aligned with regulatory requirements, risk mitigation practices, and stakeholder expectations. I've led initiatives to automate contract creation using ERP systems like Oracle, and spearheaded robotic process automation (RPA) projects that transformed static reports into dynamic dashboards, improving visibility and decision-making. I’m especially drawn to the evolving role of procurement as a strategic business partner. Today, it's not just about acquiring goods or services—it's about optimizing value, reducing exposure, ensuring compliance, and building supplier relationships that are both resilient and innovative. I bring a proactive, solutions-oriented approach to vendor negotiation, contract review, and digital procurement transformation, with a strong focus on governance and accountability.

Country

Saudi Arabia

City

Riyadh

Industry

Banking

Skill

Corporate Governance, Compliance Management, Cissm, CIPP, Sas risk, Supervisory Skills, Inventory Management, Check Fraud, Writing, Conflict Resolution, Relationship-builder with Unsurpassed Interpersonal Skills, Organization Skills, Client Relations, Customer Relationship Management (CRM), Client Follow-Up, Projects, Subcontracting, Supplier Negotiation, Sales Contracts, Contract Writing

Experience

Vendor Management & Contracts Supervisor

neoleap

2024-10 - Present · 2 yrs

Procurement Supervisor

Riyad Bank

2021-3 - 2024-9 · 3 yrs 7 mos

1-Handling the contracts of Riyad bank, maintain the documentation of contracts. 2-Responsible of preparing letters related to ( non renewal of contracts and termination). 2-Assess contractor performance to identify the need for amendments of existing contracts. 3-Prepare and edit contracts between the bank and suppliers . 3-Handle breach of contracts in a timely manner. Serve as the main liaison with outside contracting representatives. 4-Coordinate with clients to guarantee terms of contracts are fulfilled in compliance with the contract terms and regulations.

Credit card integration supervisor

Riyad Bank

2020-1 - 2021-3 · 1 yr 3 mos

Riyadh, Saudi Arabia

Handling the projects of Visa and Mastercard . Solving the technical issues of the credit card declined transactions. Working on the apple pay transaction report.

Credit Card Fraud Control Officer

Riyad Bank

2016-6 - 2019-12 · 3 yrs 7 mos

Credit Card Fraud Control Officer Credit Cards , Operations Division Monitoring Riyadh Bank Issued Credit Cards / Point Of Sale Merchants , Follow Visa & MasterCard Rules & Regulation , Contact Customers on daily basis to confirm Transaction Authorization , Monitoring Visa & MasterCard Fraud Navigation system to ensure no hits to the Customers , Initiating Monthly Reports (Number Of Fraud Hits , Number Of Suspicious Merchants .. ETC) , Creating Rules to prevent Fraud Hits on both Riyadh Bank Credit Card Holders and Riyadh Bank Merchants ( Riyadh Bank Terminals )

Senior Officer / Riyad Bank Online Corporate Center

Riyad Bank

2014-8 - 2016-6 · 1 yr 11 mos

Handling Riyadh Bank Private Corporate Customers (Riyadh Online Corporate Center) to ensure Technical and Financial Disputes are addressed , Contact Customers to ensure all issues are resolved and closed completed Via Email , Fax and Phone , Issue new Tokens for Customer and Coordinate with internal Departments such as (Payments Unit , IT Division , Tellers , Credit Cards Operations .. ETC) , Responsible for Archiving Riyadh Bank Customers Dispute in the system and digitize it , Handling registration of new Riyadh Bank Online Customers and ensure all date ( Customer Name , Address , Financial Details .. ETC) .