Rawan Alrabighi

Customer Excellence & Operations at Al Rajhi Bank | MSc Candidate in Risk Management @ alrajhi bank

About

Energetic and ambitious professional with a unique blend of experience across the banking, retail, and beauty industries. Known for exceeding sales targets, building lasting client relationships, and leading teams with confidence and purpose. Currently pursuing a Master’s in Risk Management, combining academic insight with real-world expertise. A fast learner, natural leader, and customer advocate, with a strong passion for growth, innovation, and delivering measurable impact in every role.

Country

Saudi Arabia

City

Jeddah

Industry

Financial Services

Skill

إدارة خدمة العملاء, Cash Management & Vault Operations, Banking Operations, Financial Product Sales, مكافحة غسيل الأموال, الأعمال المصرفية, إدارة المخاطر, Branch Operations Management, KYC (Know Your Customer), الالتزام بالمعايير, التميز في التشغيل, الضوابط الداخلية, إدارة المخاطر التشغيلية, CRM, Sales, Banking, تحليل السوق, العقارات, التسويق المستهدفة, المحاسبة المالية

Experience

Customer Excellence & Operations at Al Rajhi Bank | MSc Candidate in Risk Management

alrajhi bank

2019-9 - Present · 7 yrs 1 mo

Jiddah

• Delivering high-quality banking services and tailored financial solutions to clients, ensuring excellence in customer experience. • Assumed roles as Acting Operations Manager, overseeing daily branch operations and ensuring seamless workflow. • Monitoring and implementing internal controls to mitigate Operational Risks in alignment with bank policies and SAMA regulations. • Managing financial transactions with high accuracy, ensuring compliance and data integrity. • Contributing to the branch’s performance by identifying growth opportunities and maintaining strong client relationships. • Integrating academic insights from my Master’s in Risk Management to improve operational efficiency and risk assessment procedures.