Ratheesh K

Ratheesh K

EMS | Customer Onboarding & Strategic Partnerships (S&OP/ BD) @ SVI Public Company Limited

About

Customer-focused and techno-functional EMS professional with over 20 years of experience driving high-impact results across program management, business unit operations, new product introduction (NPI), supply chain, and strategic sourcing. With a strong foundation in electronics manufacturing, I have successfully led multi-million-dollar projects, managed business units with revenues of $250M–$270M, and built high-performing teams across Thailand, and global customer bases. For the past 15+ years, I’ve overseen complex cross-functional programs—from RFQ through design, EVT/DVT/PVT, to mass production—across a wide range of product types and customer requirements. My leadership has directly contributed to successful factory transfers, cost optimization, and accelerated time-to-market, consistently meeting customer expectations across diverse global markets. Currently heading Business Development at SVI Public Company Limited, I coordinate customer engagement, EMS quoting, commercial negotiation (Master Service Agreement), and factory readiness across diverse manufacturing hubs. I specialize in aligning internal teams with customer roadmaps, managing operational KPIs, conducting QBRs, and ensuring supply chain resilience through APAC re-sourcing and vertical integration. Core Competencies: ⚙️Program/Project Management (NPI to Mass Production) ⚙️EMS Business Unit Operations & P&L Oversight ⚙️Cross-Functional Leadership & Customer Interface ⚙️RFQ, Costing & Quotation Strategy ⚙️PLC Management, Demand Planning & Fulfillment ⚙️Supply Chain Optimization & Strategic Sourcing ⚙️SMT, PCBA/Box-Build Manufacturing | High-Mid Volume & High-Mix Low-Volume ⚙️Executive Reporting, QBRs, KPI Targeting ⚙️Global Team Management (USA, EU, APAC) A hands-on, results-oriented leader, I thrive in fast-paced, multicultural environments and excel at bridging customer vision with manufacturing excellence to build long-term strategic partnerships.

Country

Thailand

City

Bangkok

Industry

Electrical & Electronic Manufacturing

Skill

CRM Management (e.g., Salesforce, HubSpot), Cross-functional Collaboration, Pricing Strategy, Communication & Presentation, Stakeholder Management, Order Fulfilment Management, Demand Planning & Forecasting, Supply Chain Strategy, Supply Chain Operations, Demand Planning, Supply Chain Optimization, Logistics Network Design, Cost Reduction & Efficiency Improvement, Data-driven Decision Making, KPI Development & Monitoring, ERP Systems (e.g., SAP, Oracle, NetSuite), Warehouse & Distribution Management, Product Launch, Customer Service, P&L review

Experience

SVI Public Company Limited

EMS | Customer Onboarding & Strategic Partnerships (S&OP/ BD)

SVI Public Company Limited

LinkedIn
2022-3 - Present · 4 yrs 7 mos

Pathum Thani, Thailand

• Managed and responsible for new potential accounts, driving Sales and Business Development initiatives. • Directed Project Management for new customers. Developing FAI builds to NPI and Finalizing Contract Agreements to ensure seamless project execution. • Coordinating RFQ process with cross functional teams and evaluating proposals for HQ approval and optimizing resource allocation. • Spearheaded initiatives to identify and capitalize on new business opportunities, resulting in significant revenue growth. • Compiled and analyzed weekly sales reports and activities, providing actionable insights to drive strategic decision-making • Fostered strong relationships with key stakeholders to enhance collaboration and drive project success. • Supported Business Unit program management and New SKU RFQ processes. • Reported directly to COO and CEO, presenting strategic plans and performance metrics to senior leadership

Quanta Storage Inc.,Techman Electronics Thailand

Head Of Sales Operations & Fulfilment

Quanta Storage Inc.,Techman Electronics Thailand

2019-12 - 2022-3 · 2 yrs 4 mos

Phra Nakhon Si Ayutthaya, Thailand

•Championing complete Business Unit (BU) and operations for storage products of HDD (Hard Disk Drive), SSD (Solid-State Drive), and PCBA (Printed Circuit Board Assembly). •Spearheading demand planning & material control process for businesses & customer planning groups. •Reviewing KPIs of each department across the BU for PO (Purchase Order) fulfillment and reviewing CM (Contract Manufacturer) & EMS (Electronics Manufacturing Services), gap analysis, CIP (Continuous Improvement Plan), and development plans. •Partnering with Marketing, Sales, Demand Planning, and Customer Service teams for ensuring supply plans meet sales requirements. •Supporting cross-functional teams in preparing, planning & communicating Customer Forecast Review, Business Integration & BU Leadership meetings. Altering forecasts based on meeting outcomes. •Leading and coordinating internal BU, R&D (Research & Development), DVT (Design Validation Test), and EVT (Engineering Validation Test) build till ramp up.

Quanta Storage Inc.,Techman Electronics (Thailand)

Senior Fulfilment & SCM Mgr.

Quanta Storage Inc.,Techman Electronics (Thailand)

2017-8 - 2019-12 · 2 yrs 5 mos

Thailand

• Championed complete Business Unit (BU) operations for storage products, including HDD (Hard Disk Drive), SSD (Solid-State Drive), and PCBA (Printed Circuit Board Assembly). • Managed multiple programs concurrently, leading cross-functional, global core teams, initiating programs, establishing schedules, and driving meetings to ensure alignment and progress. • Drove program core teams to meet or exceed objectives related to cost, quality, schedule, features, fulfilment/continuity of supply, solution delivery, and customer-specific needs. • Managed P&L responsibilities, forecasting actuals against plans/quotes for income/revenue, costs, labor, and expenses. • Reviewed KPIs across the BU for purchase order fulfillment, conducted gap analysis for contract manufacturers (CM) and EMS, and developed continuous improvement plans (CIP). • NPI and Supply Chain: - Demonstrated strong understanding of supply chain processes, encompassing development life cycle, basic engineering principles, quality standards and manufacturing flow management. - Developed comprehensive program communications, including status reports and summaries and escalation tracking. Coordinated stakeholder and provided regular updates, ensuring alignments with project goals. - Planned, coordinated, and executed projects by defining project scope, requirements, deliverables and managing project schedules effectively. Key Highlights: • Successfully launched a new EMS factory in Thailand's free zone for assembling Seagate External HDDs. • Led and managed the new contract manufacturing operations in Thailand for Western Digital HDD assembly products. • Transferred key projects/products from China to Thailand and within Thailand, ensuring seamless transitions. • Achieved BOI (Board of Investment), Rojana Industrial Park Ayutthaya free zone, and ISO certifications for the new factory and its products. • Implemented the Electronic Data Interchange (EDI) system

New Kinpo Group , Calcomp Electronics (Thailand) Plc.[

Factory BU head

New Kinpo Group , Calcomp Electronics (Thailand) Plc.[

2015-2 - 2017-7 · 2 yrs 6 mos

Krathum Baen, Samut Sakhon, Thailand

Served as Factory Business Unit Head for storage products, leading end-to-end operations from planning to shipping. • Led and coordinated internal BU, R&D, DVT (Design Validation Test), and EVT (Engineering Validation Test) builds until ramp-up. • Managed P&L responsibilities, reviewing and presenting for each project (LOP/MVA, Inventory, EBIT, etc.). • Handled key clients like Western Digital, Seagate, Hitachi, Sony, Kingston, Pioneer, Nikon, IO-Data, Haier, TCL, etc., to name a few. Key Highlights: • Directed operations for 22 assembly lines and 24 SMT lines of various products. • Successfully transitioned the Seagate External HDD project worth $200M to a new plant, moving operations from China to Thailand and from Phetchaburi province to Samut Sakhon.

金寶集團 KINPO GROUP

Operation and Supply Chain Manager

金寶集團 KINPO GROUP

LinkedIn
2010-7 - 2017-7 · 7 yrs 1 mo

Samuthsakorn ,Kratumbean,Bangkok,Thailand

• Recruited as Planning Officer and advanced to Operations & Supply Chain Manager, overseeing four factories. • Represented the plant and attended QBR (Quarterly Business Review) meetings to execute new supply chain strategies for Western Digital and Seagate. • Designed process flows, identified issues, and developed appropriate action plans to enhance operational efficiency. • Core team member for implementing the JIT (Just-In-Time) system, improving inventory management and production processes. Key Highlights: • Achieved 100% accuracy in document compliance by designing flowcharts/models for Oracle systems. • Improved volume/shipment efficiency by 5-7 % by minimizing costs, introducing auto/semi automation & other techniques. • Reduced idle material from 12% to 8% through effective planning and communication strategies. • Implemented the Electronic Data Interchange (EDI) system for production and inventory management, enhancing data exchange and operational efficiency.

Saraff Infotech Co. Ltd.

Asst.Delivery Mgr.

Saraff Infotech Co. Ltd.

LinkedIn
2007-8 - 2010-8 · 3 yrs 1 mo

Singburi,Lopburi,Thailand

Saraff group’s Saraff Baby Care Products Co. Ltd., Thailand (Aug 2007 to Aug 2010) Started as Customer Relation Assistant (CRA) and promoted as Assistant Delivery Manager supervising overall operations from Planning, Inventory to shipping  Order Processing for procurement, manufacturing and production  Maintained all books and records and monitored inventory database (Peachtree)  Provide accurate information to the higher management on pending orders and payment status  Provide information to mgt. on new orders & estimated time of shipment etc  New product/components approval in-house and with supplier (Design,printing,labels etc.,) Administrative Assignments (added responsibility)  Inventory management and reporting  Budgeting and handling of petty cash for factory ACHIEVEMENTS • Promoted to Delivery Manager from Customer Relationship Assistant • Improved revenue by 11% in less than 4 months • Reduced companies net inventory by 46% in a period of six months. • Delivery Lead time reduced from 60 to 51 days

Royal King Infant Products Co;Ltd

Production Manager

Royal King Infant Products Co;Ltd

2004-8 - 2006-7 · 2 yrs

samuthsakorn,Bangkok,Thailand

Royal King Infant products Co.,Ltd Thailand (Currently Zenith Infant.com) (Aug 2004 to July 2006) Started as Customer Assistant production and promoted to Assistant marketing Manager  Receive orders from all customers and prepare required documentation including Proforma Invoice, Product Specifications, Bill of Materials and Purchase Requests  Communicate with the customers on (MOQ) Minimum Order Quantity and Shipment issues  Follow up constrains of production and shipment. Inform higher management of the issues providing them with alternatives to streamline the production and shipment  Provided quality customer service by immediately contacting clients with product issues and other documents  Managed daily manufacturing operations for start-up division including sales, purchasing, accounting and product design  Planning production ,material ,machine and printing  Verified day to day production status in-house and with vendor  Managed the budget in accordance with raw material and other factors ACHIEVEMENTS • Promoted to Asst.Marketing Manager from Asst.Production Manager • Generated explosive divisional profit 7 – 10 % by costing of product and proper planning • Managed 5 staff members and 80 workers around the office and factory

Education

INDIAN SCHOOL OF BUSINESS MANAGEMENT AND ADMINISTRATION

INDIAN SCHOOL OF BUSINESS MANAGEMENT AND ADMINISTRATION

LinkedIn

Logistics, Materials, and Supply Chain Management

2013 - 2014 · 1 yr

Ratheesh K's Contact Information

Email

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Phone

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