Rashmi Dixit Sharma, CPHR

With extensive experience in people and culture management, organisational transformation, and quality management, I am passionate about creating workplaces where people feel valued, supported, and connected to purpose. My career has been dedicated to leading change, driving operational excellence, and fostering inclusive cultures that nurture both the team members and the communities we serve. As Chief Operating Officer at Forward Ability Support (formerly, ParaQuad NSW), I oversee the delivery of high-quality accommodation, personal, and clinical support for people with spinal cord injuries and neurological disabilities. Our services are person-centred, evidence-based, and clinically robust, reflecting over 60 years of expertise in disability support. I also serve as Chief People Officer for Forward Ability Support and its social enterprise, BrightSky Australia. In this role, I lead strategic workforce initiatives that enhance culture, engagement, leadership development, and organisational capability. With deep expertise in NDIS management, I understand the complexities of regulatory compliance, service delivery, and workforce development in the disability sector. I am committed to ensuring that our services not only meet but exceed quality and safeguarding standards, always placing the needs and rights of the people we support at the centre of what we do. I thrive on driving transformation, embedding a strong quality framework, linking purpose to practice, and positioning organisations for sustainable success in a rapidly evolving sector.