raquel mcgowan

associate account executive

About

Passionate benefits consultant with a history of surpassing client and employer expectations using problem-solving and service strengths to identify opportunities and nurture relationships. Dedicated and tenacious service expert, with a reputation for consummate professionalism and exemplary ethics while remaining current on the latest trends in the industry with comprehensive working knowledge of insurance products, services, compliance issues and best practices Results-oriented with demonstrated ability to adapt to changing and fast-paced work environments and handle professional matters with a high degree of confidentiality.

Country

united states

City

missouri city

Industry

insurance

Skill

leadership, microsoft office, financial reporting, customer service, financial accounting, outlook, microsoft excel, microsoft word, teamwork, time management, management, sales, access, powerpoint, microsoft outlook, microsoft access, microsoft powerpoint, team leadership, training, benefits administration, interpersonal skills, credit, data analysis, benefits negotiation, office administration, organization skills, conflict management, strategic planning, public speaking, account management, project management, open enrollment, u.s. family and medical leave act, form 5500 preparation

Experience

senior account manager, employee benefits

lockton dunning benefits associates

2018-5 - 2019-6 · 1 yr 2 mos

Responsible for day to day account management and maintenance acting as a liaison between client and vendor partners to orchestrate the development of benefit programs that meet each client's business, financial and employment objectives. This includes the review of strategic direction, compliance mandates and legislation, contract terms, funding arrangements, plan design, pricing and communication strategy. Working knowledge in all areas of employee benefit plans and programs including but not limited too; self insured and fully insured arrangements, wellness, COBRA, Healthcare Reform and benefits administration