Raphael Bogner

I managed the logistics planning for Asia, Europe, Eurasia, Southern Cone, and the Americas, total of annual volume of 720 Kton (25k containers | 3.5k trailers) across 270 clients and 49 countries. Guided a team of 15 collaborators in the shipment operation processes: sales input, programming, and cargo nomination for 27 units, 7 warehouses, and 7 maritime companies. • Increased factory stuffing for Japan and Korea from 70% to 80%, saving MMR$ 1.5/year. • Developed a checklist in the Customer Service process, reducing MMR$ 1/year in claims and negotiated customer complaints against BRF and maritime companies, ensuring customer satisfaction and mitigating financial losses. • Established a review of the production process, reducing bulging boxes and enabling a 10% increase in container-loaded volume, resulting in a saving of R$ 330k/year. • Improved cargo programming automation in Asia from 30% to 90%. • Coordinated interfaces with: sales, finance, transportation, production planning, quality, port operations, customers, and supplies. • Worked on S&OE in identifying and mitigating short-term gaps for operational excellence. • Implemented projects for order fulfillment, inventory management, and logistical improvements (process and cost). • Developed and executed action plans to achieve and evolve departmental KPIs. • Ensured the execution of share agreements with carriers and ports according to SLAs, aiming for budget optimization. • Acted as the operational reference for supply chain in freight bid negotiations. • Prepared materials for executive meetings to support decision-making in line with the company's strategy. • Coordinated operational demands from maritime companies for performance monitoring, deploying action plans focused on resolving critical issues. • Handled complex service delivery issues, including crisis management (pandemics, wars, market closures, and port shutdowns).

I managed the logistics planning for the Muslim Market (Middle East, North Africa, Central Asia, and Malaysia), with a total annual volume of 840 Kton (31k containers) across 45 clients and 22 countries. Guided a team of 14 employees. • In loco coordination with the sales team to release 300 containers (8kton) stopped in Hong Kong. • Developed a comprehensive SAP transactions book for executing activities, organized internal technical workshops, and coaching programs to enhance the team's technical knowledge, reducing the learning curve from 3 to 2 months. • Ensured the execution of department projects, highlighting the segregation of the Halal operation, ensuring the correct conversion of all pending sales in the system within the scheduled timeline. • Coordinated order management and Customer Service, with key activities including order entry, short-term goals, product availability management, claims response, and resales. • Ensured proper order programming considering factory constraints, delays, production deviations, and inventory control and management. • Ensured cargo nomination with maritime companies, postponement/advancement of shipments, booking requests, arrival restrictions, and return shipments. • Acted as the operational contact for the MSC, MAERSK, and HSUD carriers for monthly performance monitoring, deploying action plans focused on resolving critical issues.

I ensured the logistics planning for the Halal market, equivalent to 50% of the company's export volume, focusing on order placement, shipment scheduling, and stock management. • Recalculated the cubic measurement of all SKUs based on the type of loading and collaborated with R&D, the factory, and clients to identify optimization opportunities using the new calculation, resulting in an annual savings of MMR$ 1. • Managed order portfolio, monitored production, performance indicators, created shipments for dispatch, and prepared and sent shipment schedules. • Oversaw the control and input of Proforma Invoice in SAP, monitored shipments, and provided instructions to the logistics and documentation department.