Raphael Pilate

In charge/part of several topics : IT Modernization & Decommissioning, Service Management Efficiency, Agile Implementation, Cloudification & Security Transformation programs. Also presenting some programs/projects at different levels : Product/Feature/Directors (IT Board). Reporting directly to IT directors. In that context, my main responsibilities were, - To define detailed program scope and drivers in collaboration with Enterprise Architecture, Application Management and AXA Technology Services. - To set-up program approach, governance and organization. - To identify, organize and prioritize initiatives to be launched. - To build-up, staff and plan multi-year program roadmap. - To ensure regular reporting (status, budget, planning, risk, issues, change requests) to the Steering Committees composed of senior executives from IT and Business. - When applicable, to launch RFP, define selection criteria and chair AXA’s selection committee. - To manage as Project Manager several initiatives in parallel. These initiatives were implemented by internal teams spread over Brussels, Berchem, Paris and India and/or in collaboration with external companies. - To coach and supervise 3 Project Managers. - To organize and follow-up activities of project teams composed of various profiles: Key users, IT and Business architects, business analysts, functional designers, developers, testers and technical experts from AXA Technology Services. - To manage numerous dependencies (in- and out-dependencies) with other projects. It also includes regular on-time deliveries in Production in order to respect planning fixed by other projects. Budget : 6 Millions Eur/year.

• ALM & Treasury: Liquidity management and Basel III solutions During the crisis, at the end of 2008, Fortis decided to spend an important budget to develop two applications to manage and monitor their liquidity (Treasury) as well as their liquidity risk. On one hand, we built an on-line web-based treasury application. This tool was multi-currency and multi-branch compliant, based on Front- and Back-Office profiles. On the other hand, we created a liquidity risk data warehouse including a cash flow generator engine. In this context, I mainly managed the following tasks: - Planning, budget and risks - Functional architecture, analysis and use cases creation - Harmony methodology integration

• Trading room : Front-office and Back-Office projects o Cash management In order to extend the cash monitoring, MM and FX desks wanted to integrate new products into a cash flow manager tool. My job in this integration included: - Project follow-up until delivery - Functional design (Cash Flow generator) - Test management o Private Investor Products Based on ABN-AMRO experiences, Fortis wanted to launch new products (Turbo, warrant, certificates and bonds) in Belgium. In this global approach, my mission contained: - Feasibility study/ Business analysis to integrate the new products into Fortis - High level overview of the process (Issuance, Primary and secondary market) o Bank loans In order to increase their funding, Fortis needed to use bank loan as collateral at NBB (loan securitization like). For this delivery, I managed the whole project in time, including - Project management : generation of Prince2 deliverables - Flows, architecture and DB - Business and technical analysis

• IT solutions and Thaler package integration o Record Bank – ING Group (Belgium): 09/2006 – 12/2006 ITIL Implementation In this context, I was the owner of several processes as - Operations management: process creation, automation, tools and training - Incident / problem management enhancement - Contributions to the change and release management o Procapital - Fortuneo (Belgium): 05/2006 – 08/2006 Procapital France came in Belgium in 2006 in order to create a Business Process Outsourcing for banks (Procapital) and install a brokerage platform (Fortuneo). In this creation, I managed few tasks as - Scope, planning and reporting for accounting and reporting modules - Day-to-day relationship between the customers and the suppliers. o Alliance-Leicester (United Kingdom): 10/2005-08/2006 The bank launched a new Pre-paid cards product that could be used via the Visa network. The challenge was to understand how Visa worked in UK, create a new card application and fit the bank processes. My roles on this mission were mainly: - Functional designs and delivery follow-up until delivery. - Tests management and production support. - Trainings for users. o Record Bank – ING Group (Belgium): 06/2005-09/2005 This was a short mission to upgrade Thaler package and set up new functional parameters. o Delta Lloyd– Nagelmackers Bank (Belgium): 08/2004-05/2005 During the merge of the two banks, Delta Lloyd decided to implement Thaler platform as banking engine. We successfully delivered a solution on time. The main difficulties were a double migration of data as well as a synergy of bank processes. Besides, I was in charge of the accounting set up, reporting and invoices topics. o Record Bank – ING Group (Belgium): 01/2004-07/2004 Record bought new banks to increase their business. This project aimed at integrating AGF-Allianz Bank into the Record banking system.

• IT solutions and software package development o National Savings of England (United Kingdom) The mission aims at integrating existing products and payment processes into a new platform based on the Thaler framework. Main challenges were the package customization, the business products design and, the bank process understanding in order to fit the English bank organization. This mission was successful and strategic to develop new businesses in UK. Some products and payment processes were gradually integrated into the package as - Accounts products (04/02 – 12/03) - Girobank (10/01 – 03/02) - Premium Bonds (05/01 – 09/01) - PGIB-NSIB Income Bonds (08/00 – 04/01) - Savings Certificates (02/00 – 07/00) Upon several achievements, I mainly delivered the following: - End-to-end lead on several small projects - Functional design, technical design and specifications - Development of COBOL on-line and batch applications.