Raphael Depin

🏁 Strategic Product Manager with a focus on B2C and B2B sectors: 🚀 B2C Product Manager (1 year) • Online booking platform with mechanics (Vroomly's flagship product) • Led the creation of an e-commerce platform for online tire sales (which did not achieve PMF) 30% Discovery (workshops, user interviews, user flows, wireframing, SQL analysis) 70% Delivery (SEO/SXO management, UX/UI design, backlog management, testing, AB testing, dashboard creation). Key achievements: • Reduced appointment cancellation rate by 10% • Increased online tire sales conversion rate by 20x 🚀 B2B Product Manager (3 years) • Built a complete SaaS platform for mechanics, featuring an integrated agenda, a quote calculator, invoicing tools, financial tracking, and a CRM for managing clients and vehicles. 50% Discovery (co-design, user testing, workshops, benchmarking) 50% Delivery (backlog management, testing, dashboard creation, webinar hosting, video tutorials). Key achievements: • Acquired 1200 users within 9 months. • Raised average monthly parts sales per user from €1.7k to €2.7k

🚀 B2C and B2B Lead Product Manager (1 year) • Online 24/24h teleconsultation platform with doctors (MesDocteurs flagship product) • Led the creation of a complete Telehealth platform (which was acquired by Maiia Cegedim) • Recruitment and Management of 2 Product Owners & 1 Product Managers • Roadmap Prioritization • Backlog Management for the new MesDocteurs platform. • UX Design including Wireframes & Mockups using Design System. • Specification Writing & End-to-End Testing. • Business Strategy and Economic Model Development. • Interoperability Projects with B2B partners (SSO with OIDC, API flow definition and management, etc.). • Implementation of tele-services for healthcare professionals (Pro Santé Connect, DMP, etc.).

🚀 B2B Senior Product Manager (6 months) • Online booking appointments and teleconsultation platform

🚀 Product Manager B2B (amelipro platform) for a major player in the healthcare sector (2 years): ✔ Product Backlog Management (US writing, prioritization) ✔ UX Design collaboration and support for Designers ✔ Facilitation of workshops with stakeholders and surveys implementation ✔ Preparation and facilitation of Agile ceremonies (Sprint Planning, Review, Demo, Retro & Grooming) ✔ Testing and creation of test cases 🚀 Transversal Product Manager B2B for a leading player in the healthcare sector (1.5 years): ✔ Roadmap management and operational project tracking (tele-services for healthcare professionals) ✔ Operational Maintenance of tele-services (backlog management, Taskforce organization, etc.) ✔ Change management: creation of knowledge sheets, video tutorials, and action plans 🚀 Product Manager B2B/B2C (security) for a major player in the public sector (8 months): ✔ Strategy definition and implementation of monitoring tools ✔ Team management (6 individuals) and budget oversight ✔ Backlog management and US integration into SAFE trains

✔ Cutting-edge research on disruptive ERP technology ✔ PMO for the Data Management offering at the firm (launching the offering): establishing a center of excellence, responding to RFPs, conducting state-of-the-art analyses and benchmarks ✔ Contribution to drafting a research & innovation topic on "Data Lineage" ✔ Contribution to the Core Recruitment Team in the "Recruitment Process and KPI" project: implementing recruitment half-days, the "Facilitators" program, and the top management dashboard 🏁 For a major player in the gaming industry: ✔ Benchmarking of BI tools

Final Year Project: ✔ Scope document on the use of IoT devices in the customer journey ✔ Benchmarking of IoT technologies

✔ Benchmarking of CRM tools ✔ Change Management Leadership ✔ Client File Processing and Management ✔ Tax Refund Calculations

Sujets étudiés : Gouvernance, Urbanisation et Architecture d'entreprise - Nouvelles Technologies Numériques - DSI : missions support - Solutions SI - Audit et Sécurité des SI - Gestion des processus d'entreprise - Data Management - MOE des SI - Projet SI

Sujets étudiés : Information Technology - Supply Chain Management - Spreadsheet Modeling - Family Business Management - Business Law - Financial Management