rannie chavez

* Monitor daily and monthly SLAs and ensure that all deliverables are met * Delegate duties and responsibilities to team members * Resolve issues raised by either the client or the Canon Team * Approve team members’ daily attendance record, leave, overtime, liquidation, reimbursements, and cash advances * Train, coach, and evaluate team members’ performance through KPI and SLA Monitoring Rating and Core Values Rating; monitor regularization of team members on probationary status; recommend promotion and merit increase of team members; orient new team members regarding the account * Provide updates and business reviews to clients * Responsible for auditing accounts payable batches to ensure accuracy * Resolves invoice discrepancies, both internally and externally * Directs accounts payable staff in resolving complex issue or non-routine tasks relating to payment processing * Performs other job assignments as specified by the AP Finance Manager

* Directs and/or manages the activities of one or more specialized functional areas of accounting in accordance to accounting principles, practices and procedures. * Directs, oversees or manages the development, modification, review and implementation of accounting systems, reporting methods and controls, policies and procedures. * Formulates and administers approved accounting practices throughout the organization to ensure that financial and operating reports accurately reflect the condition of the business. * Resolves and reviews issues affecting Company compliance, legal requirements and customer/company objectives. * Oversees the preparation, submission and validity of all division or business unit financial reports or fiscal records as required by top management. * All other duties as assigned.

* Escalates issues and provide sound recommendation to clients. * Meet the service level agreement (SLA) with the clients. * Take proactive responsibilities in dealing with clients. * Continuously improve team’s processes and assist in preparing team’s processes, documentations and reports required from the team. * Responds timely and accurately to the escalations of the other members of the team. * Conduct team meetings. * Monitors team performance. * Provides feedback on team performance and coaching on weekly basis. * Monitors technical skills of the team and recommends additional training when needed. * Designates tasks to the team members. * Serves as back-up and/or escalation point when a team member is on leave or fails to deliver a task on time. * Accounts Payable – Europe, ACS a Xerox Company, April – August 2008 * Process invoices and expense reports * Responsible for resolution of invoice and expense report issues and problems * Coordinate with counterpart to resolve issues * Performs others duties as may assigned

* Monitors and follow up with customers to ensure timeliness & effectiveness in collection * Follow up of invoices with discrepancy * Assist in preparing credit control report management perusal

Performs independent analysis of various data pertaining to particular sets of circumstances. - Assigned to isolated work locations and must demonstrate ability to work independently and maintain the level of work ethic and integrity expected for the position