randy maez
senior network analyst at micro motion inc
About
I believe there is wealth in knowledge and I enjoy working in an environment where I manage and support a variety of applications. I love working with people and my soft skills are definitely a strength. Customer service is extremely valuable as well as smart change management that allows me to provide high quality in service and maintain a secure and dependable environment. I want to be the best that I can be everyday and be the difference that makes a difference.
united states
denver
mechanical or industrial engineering
troubleshooting, data center, networking, project management, cisco technologies, active directory, customer service, vmware, network administration, sharepoint, integration, cisco call manager, tcp/ip, visio, windows, windows server, microsoft exchange, citrix xenapp, interactive intelligence contact center, kronos wfc, cisco unity connection, windows 2012 r2, rightfax, thrufax routing, active directory group policy management, citrix policies, profile management, information security awareness
Experience
network analyst
the product line
Managed the HP3000 business system and also did IVR programming. Generally working system procedures and schedules pertaining to best system performance and maintenance.
senior network analyst at micro motion inc
emerson automation solutions
* Manage Citrix Environment XenApp 7.6 * Cisco Call Manager and Unity Connection * Interactive Intelligence Contact Center * Support and Management * Fax to Email Solutions * Kronos WorkForce Timekeeper Suite * manage Payroll functionality, interface utilities, supervisor roles and training. * VMware * Vsphere / Vcenter server deployment and P2V, * Tier3 Support and Escalation * IT Project Management * Stage Gate Process, ITIL Change Management * General House Keeping in IT Group * Maintain Support Contracts and Service Agreements, Hardware and Infrastructure Upgrades, Develop training materials for admin and general user groups.
randy maez's Contact Information
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