Rana Fahad Arshad

- Lead full-cycle implementation of EHR and Practice Management solutions, ensuring seamless workflow integration and strict adherence to CMS, HIPAA, ONC-Cures, HHS, and other U.S. Health IT regulatory frameworks. - Oversee and optimize vendor integrations across clinical, billing, and third-party platforms, enabling secure, interoperable data exchange and supporting TPA-style onboarding requirements for scalable connectivity. - Drive product design and functional implementation efforts by mapping clinical workflows, enhancing practice management processes, and ensuring intuitive, efficient system usage for end-users. - Architect scalable data management frameworks and adaptable system structures that support evolving client needs and integrate responsibly with AI/LLM capabilities to enhance automation and decision support. - Serve as a cross-functional bridge among clinical, technical, and executive stakeholders, aligning configuration strategies with organizational objectives while mitigating compliance risks through proactive audits and oversight. - Champion U.S. interoperability standards—including HL7 v2.x, FHIR, CCD, QRDA, and ONC HIT Certification requirements—while leading efforts around labs/registry integrations and quality reporting to future-proof client systems. - Conduct regulatory gap analyses and develop remediation plans to ensure systems remain compliant with changing federal mandates, minimize operational disruption, and support seamless quality program participation.

- Monitored evolving CMS/QPP regulatory requirements including MIPS and APM to align EHR configurations with quality reporting and revenue optimization objectives. - Directed ONC 2015 Edition Cures Update certification compliance through management of attestations, real-world testing, USCDI, and standards version advancement processes. - Led end-to-end EHR integrations with third-party vendors including Surescripts, maintaining data integrity and interoperability across clinical systems. - Conducted data collection, analysis, and audit activities for CMS Quality Payment Programs, supporting accurate MIPS, APM, and HEDIS reporting. - Translated regulatory standards from CMS, ONC, QPP, eCQI, and NCQA into operational requirements for EHR configuration and clinical workflow design. - Maintained current knowledge of U.S. Healthcare IT industry shifts and regulatory trends to inform strategic compliance planning and system optimization.

- Directed compliance strategy by monitoring and interpreting evolving standards from CMS, ONC, NLM, and other U.S. Health IT regulatory bodies to ensure ongoing certification readiness. - Performed in-depth analysis of ONC HIT Certification Program test methods, translating regulatory criteria into actionable product requirements and guiding engineering teams toward successful certification. - Evaluated and validated payer policies and CMS guidelines to optimize charge master accuracy and support compliant revenue cycle operations. - Led enterprise-wide EHR optimization initiatives through comprehensive gap analyses and process redesign, reducing compliance risks and enhancing clinical workflows across multiple clinics. - Engineered interoperability solutions using HL7 CCDA and FHIR standards to enable seamless health data exchange and system integration. - Collaborated with cross-functional product and engineering teams to define technical specifications that aligned customer integration needs with scalable, standards-based architectures.

- Directed end-to-end EHR implementations across 15+ clinical specialties, coordinating engineering, clinical, and billing teams to achieve on-time go-live and measurable gains in operational accuracy. - Established data exchange requirements for EHR integrations in collaboration with engineering teams, ensuring compliance with HL7/FHIR interoperability standards. - Developed and optimized specialty-specific EHR workflow documentation—including order sets, clinical templates, and decision-support rules—to enhance lab order accuracy and accelerate user adoption. - Led Agile delivery cycles as sprint manager, prioritizing feature implementation based on evolving industry standards and ensuring timely deployment of critical functionality. - Designed and customized clinical workflows for specialized documentation and medication management, aligning system capabilities with unique specialty requirements. - Authored user guides, release notes, and training materials to support clinician onboarding and reduce support ticket volume across multiple provider groups. - Spearheaded cross-functional team mentorship and documentation framework development to support Agile methodology adoption and streamline implementation processes.

- Monitored evolving U.S. Healthcare IT regulations and industry trends to proactively align EHR systems with CMS, ONC, and QPP mandates. - Ensured EHR configurations complied with CMS Quality Payment Program updates (MIPS, APM) to support accurate quality reporting and optimize revenue cycle performance. - Led end-to-end EHR integrations with third-party vendors, including Surescripts, to guarantee data integrity and seamless interoperability. - Maintained active ONC 2015 Edition Cures Update certification by managing all requirements, including Attestations, Real-World Testing (RWT), USCDI, and SVAP. - Executed full lifecycle data management for CMS Quality Payment Programs, encompassing collection, analysis, audit, and reporting for MIPS, APM, and HEDIS.

- Analyzed daily enhancements in US Healthcare IT industry and the impact of new business requirements/user stories on current application from both business and technical perspective. - Analyzed open tickets, backlog, and change requests to provide team with insights and prioritize accordingly. - Collaborated and work with Dev and QA teams to assist product development based on documented requirements and perform user acceptance testing during sprints and as part of formal testing activities. - Established and managed business relationship with third parties/vendors and conduct weekly/monthly meetings during integration processes. - Spent time on understanding the Quality Programs. Created a MIPS Registry and maintained its listing by attending mandatory weekly webinars. - Learned multiple features during the transition of Sovereign Health System provider from eClinicLWorks to MD Vision.

- Designed user manuals and training materials for clinical systems, conducting seminars to improve end-user proficiency and reduce resolution times for reported issues. - Provided training to clients in use of clinical systems and applications. - Documented clients' issues and processes of resolution. - Trained staff on use of the system and conducted orientation and seminars..

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