Ran Shalmir

• Purchased lab equipment for multiple organizations (700 users) spanning across three campuses • Sourced servers and storage systems as per user’s request • Managed license orders, renewals, and deployment to users • Managed multiple large scale lab assets • Worked with external vendors in North America, Europe, and Asia

• Lead team in project design, implementation and deployment • Implemented large scale hardware and software refresh projects • Maintained and configured network printers • Supported CISCO Systems telepresence meeting rooms • Trained customers on the use of new and existing hardware, operating systems, and software • Tested pre-production hardware, and software before implementing into production

• Provided support to users with hardware, software, and remote connectivity problems • Installed and configured laptops, desktops, and tablet PCs to organization and user specifications • Set up and configured meetings and conferences which occurred via webcast, telephone, and video conference • Helped implement, test assimilate new computer models into the network

• Provided technical support on-site, via the phone, and by VPN connection • Maintained networks, servers, and peripheral devices • Built and repaired computers configured specifically to user’s specifications • Installed software applications – AutoCAD 14 to 2007, 3D Studio Max, and proprietary software • Design, implement and manage corporate backup systems