Ramya Badakanda Subbaiah

Last mile delivery - Customer Defects and Enhancements

Last Mile Delivery - Performance and Supply

Speed to Customer Home Depot’s Online Delivery Ship To Home

• Implemented data-driven process improvements resulting in a 40% annual increase in cost savings. Developed automation and excel models for Material Management. Defined and monitored KPIs to measure success of process strategies, enhancing overall supply chain efficiency. • Led cross-functional team in building and maintaining Python Predictive Models for supplier forecast, calculate EAU on SKUs and mitigate excess inventory, significantly reducing surplus stock levels. • Engineered an optimization mathematical algorithm model to prioritize items purchased from suppliers, to optimize purchasing decisions, minimizing transportation costs and maximizing truckload space utilization. • Collaborated with teams to perform comprehensive data analytics, automated reporting and dashboards using Power BI and Tableau. • Spearheaded initiatives to enhance data-driven decision-making and strategic planning within supply chain leveraging Microsoft Office Suite.

• Identified product gaps, KPIs, models for E-commerce and Distribution supply chain resulting in increasing annual turnover by 70% • Conducted data manipulation and analysis with Python, ML along with SQL for Statistical Analysis on Big Data. Developed automation models for inventory management, demand planning. Utilized ERP integrated data to automated processes saving cost by 50,000 USD • Identified risk and implemented mitigation strategies and process improvement strategies. Collaborated with data analytics, big data, visualized data and automated reports in Tableau and Power BI for strategic decision-making improving business by 4 times

• Managed cross-functional teams to deliver 3 new product releases, resulting in a 25% increase in revenue and a 20% increase in customer satisfaction • Transformed market research and analysis to identify customer needs and market trends, resulting in a new product roadmap that aligned with the company's strategic goals and vision • Progressed and optimized product pricing strategies that optimized profitability and market competitiveness, resulting in a 10% increase in profit margins • Generated user testing and gathered customer feedback to drive product innovation and user experience, resulting in a 25% increase in user engagement and a 15% decrease in churn rate • Revitalized the product roadmap and prioritized feature development based on customer feedback and business objectives, resulting in a 30% increase in product usage and a 20% increase in customer retention • Established and maintained relationships with key stakeholders, including customers, partners, and investors, resulting in a 15% increase in customer referrals and a 10% increase in investor confidence

• Facilitated the development and launch of new mobile app, resulting in a 50% increase in monthly active users and a 30% increase in revenue • Executed user research and analysis to identify key pain points and develop product requirements, resulting in a 20% increase in user satisfaction and a 10% decrease in customer churn • Conducted A/B testing and data analysis to measure the impact of product changes and optimizations, resulting in a 10% increase in conversion rates and a 5% increase in revenue per user • Coordinated and mentored cross-functional teams to address critical production issues and bugs, resulting in a 20% reduction in the number of app crashes and a 15% evolution in app stability • Established partnerships with third-party providers to integrate new features and services, resulting in a 20% increase in app functionality and a 10% increase in user engagement

I was the lead for a business research improvement project at a green tech company. My primary responsibility was to identify areas of improvement in the company's existing business processes and develop actionable insights to enhance performance. To begin with, I conducted a thorough analysis of the company's existing data and identified key trends and patterns that could be leveraged to improve business outcomes. I worked closely with cross-functional teams to understand their pain points and identify areas where process improvements could be made. This involved collaborating with various stakeholders, including the engineering, marketing, and finance teams, to gather relevant information and insights. Once I had a clear understanding of the business landscape, I developed a comprehensive roadmap outlining the key areas of focus for the project. This included prioritizing critical business processes, identifying key performance indicators, and developing strategies to optimize the company's operations. Throughout the project, I worked closely with the founder of the company to ensure that our strategies were aligned with the company's overall vision and goals. I provided regular updates on progress and presented actionable insights to the management team, which were then used to make informed decisions about the company's future direction.

• Transformed Salesforce by customizing objects, devising fields, and establishing workflows. Provided comprehensive team support • Utilized Salesforce Marketing Cloud to streamline lead and campaign management, driving enhanced business outcomes • Transformed donor and volunteer management for 83United Football Club by implementing Salesforce NPSP. Delivered comprehensive training materials and collaborated closely with stakeholders to streamline processes, resulting in improved efficiency • Illustrated knowledge in Salesforce data management, including migration, import/export, and deduplication. Utilized Salesforce Sales Cloud for opportunity management and forecasting, driving business growth. Provided exceptional service to clients • Expanded deep understanding of Salesforce security model, including user management, role hierarchy, and sharing rules. Completed a rigorous course module on Super Badge in Business Reports and Dashboards, further enhancing expertise in Salesforce • Established Business reports, Dashboards, and conducted data analysis. Leveraged expertise in reporting as a product, including building roadmaps, writing technical specifications, and conducting user acceptance testing reconciling 50% over estimated donations

• Developed Java-based APIs and services using IntelliJ, rigorously tested with J-Units and functional testing. Expertise in Spring Boot and Hibernate for web development, researched to identify performance gaps • Integrated SQL, Oracle, and MongoDB in SAFe Agile framework, resulting in 50% revenue exceeding projections • Revamped operations, improved customer experience and achieved 4/5 satisfaction rating across all services • Revised database with new tables/views, wrote SQL scripts, and analyzed impacted services/APIs with a commitment to due diligence • Recruited 100 employees and equipped comprehensive training through workshops, one-on-one coaching, and functional tool setup • Demonstrated expertise in Agile and Scrum methodologies. Led a team of 5 to execute a process enhancement plan resulting in substantial cost savings • Leveraged JIRA boards to manage epics and user stories, and led a global restructuring thereby reduced operating costs by 40% annually • Aligned cross-functional objectives across development and stakeholders, resulting in increased buy-in and engagement. Facilitated development with the UI testing team, managing 25% of unit revenue

Comprehensive training project at Department of Satellite systems technology,(DSST) Research Center Imarat(RCI) on Satellite subsystems namely the Orbit control system, Telemetry, Tracking and Command System and Communication Subsystem. Submitted a concise report on the data analysis at the Ground station for the Emitter detector Satellite - Emisat, under the guidance of Director of DSST.