Ramya Segar

Chief Revenue Officer (CRO) @ Licious

About

* Driving Startup Scaling: Proven expertise in driving growth for high-impact startups across multiple regions (India, SEA, KSA) through founder-focussed programs and operating mentorship * Strategic Leadership in High-Growth Environments: Demonstrated success in key leadership roles (Chief of Staff at Ola, Head of CX at Myntra, Head of Customer Growth at Jumbotail) with a track record of increasing customer retention, improving product metrics, and scaling revenues across industries

Country

India

City

Bengaluru

Industry

Retail

Skill

Cross-functional Collaborations, Objectives and Key Results (OKRs), Organizational Design, Software as a Service (SaaS), International Business, Go-to-Market Strategy, Program Management, Competitive Analysis, Business Transformation, Business Strategy, Business Analysis, Management Consulting, Financial Modeling, Strategic Planning, Business Development, Cross-functional Team Leadership, Product Strategy, Market Entry, Product Development, Business Planning

Experience

Chief Revenue Officer (CRO)

Licious

2025-6 - Present · 1 yr 4 mos

Head, Scaling Programs | Founding Member

xto10x

2019-2 - 2025-3 · 6 yrs 2 mos

Bangalore

Built xto10x into a trusted scaling partner for 500+ founders and VCs across India, SEA and Saudi Arabia 1. Built and scaled 10x Founders' Academy: a “Startup MBA on Steroids” for growth stage startups. 120+ graduates over 4 years including the likes of MoEngage, Razorpay, Groww, Licious, Meesho, Rapido, MyGate, Purple and more... 2. SaaS Pratice: Led scaling interventions at high-growth SaaS startups working with founder and senior leaders Sample problem statements: Business design for 3x growth in 3 years, M&A playbook for US expansion, hunting win-rate transformation, account mgmt setup for growing in large enterprise accounts, product expansion strategy 3. Led xto10x's expansion in Saudi via “Saudi Unicorns” - a program to help scale the kingdom’s best startups and produce more Unicorns

Chief Of Staff, Ola Mobility Business (India & International)

Ola

2018-1 - 2019-2 · 1 yr 2 mos

Bangalore

“Co-pilot” to the CEO of the Ola cabs business (market leader in the mobility sector in India). Helped drive two key strategic imperatives - profitability of India mobility business and expansion to international markets (UK, Australia)

Head, Customer Development

Jumbotail

2017-1 - 2017-12 · 1 yr

Bangalore

Director, Customer Experience

Myntra

2015-2 - 2017-1 · 2 yrs

Bangalore

Lead cross-functional initiatives to improve Net Promoter Score and Customer experience.

Sr. Category Product Manager, Junglee

Amazon

2013-10 - 2015-1 · 1 yr 4 mos

Bengaluru Area, India

Lead the Consumer Electronics Category at Junglee. Manage all levers of category performance including selection, traffic, customer experience and data quality of catalog.

Business Manager

Myntra

2012-6 - 2013-9 · 1 yr 4 mos

Part of CEO's strategy team working on cross-functional business. Drive design and implementation of solutions which provide direct business impact.

Senior Associate

Boston Consulting Group (BCG)

2010-5 - 2012-5 · 2 yrs 1 mo

Worked on several strategy projects for clients in a range of sectors, from IT, financial services, industrial goods and private equity. Have experience in market analysis, business plan development, program management, consumer research, operating model design, business process reegineering and large scale organisational transformation.

Software Engineer

SiRF Technology

2006-7 - 2008-6 · 2 yrs

Education

Indian Institute of Management, Lucknow

Business Administration and Management, General

2008 - 2010 · 2 yrs

- Institute Rank 1 & Gold Medalist - Awarded Resham Sareen Memorial Medal for Best Girl Student - Ratan Tata Scholarship - Concentration in Strategy, Finance and Operations