Ramya Ramasamy

Software Engineering: Skilled in Java, Spring Boot, Spring WebFlux, microservices, and building scalable RESTful APIs. Experience in unit testing (TestNG, JUnit), integration testing, Maven builds, and delivering high-quality products to production. Provided level 1 & 2 on-call support, Sev 1 RCA, PagerDuty, postmortem analysis, incident management, bug fixing, code reviews, and user identity migration (8M+ records) from AWS RDS to directory server (LDAP). Focused on operational efficiency and minimizing downtime during migration, ensuring seamless integration across systems for smooth deployments. QA : Led testing efforts for major releases, enterprise migration, web portal revamping, SSO applications etc.. Extensive experience in automated testing (Web & API), performance testing, and test automation frameworks using Selenium WebDriver, Postman, RestAssured, DB testing, Mobile testing, Playwright, BDD, TestNG, Selenium Grid, SAML SSO, network intercept testing, reports, debugging with ELK/Kibana, Jenkins, and Maven. Collaborated with dev teams to improve test efficiency, focusing on driving test coverage and supporting continuous integration pipelines for faster release cycles. IAM Solutions: Led IAM engineering projects (migration, integration, onboarding apps, user identities, SSO migration). Expertise in deploying and managing identity providers like Ping Identity, Keycloak, and Okta, and leading SSO, MFA, and identity federation initiatives. Managed user identity lifecycle, conducted legacy integrations testing, and customized authentication flows. Ensured compliance with security and access policies while enhancing user authentication processes and improving security across multiple systems. Cloud & CI/CD: Expert in AWS, CI/CD pipelines, and Docker, optimizing infra for scalability and reliability. Implemented DevOps practices, focusing on containerization, automated testing, and cloud infra enhancements to ensure high availability, faster delivery.

Accolade: • Actively participated in grooming, planning, and daily Scrum meetings to understand business requirements, estimate user stories, and track testing progress; collaborated with the UX team to ensure UI standards. • Performed comprehensive testing on various applications, including REST API testing with Swagger UI and Postman, content management system (CMS) validation, and database testing in PostgreSQL using SQL queries. • Conducted functional, regression, smoke, and User Interface (UI) testing for MyA, ETP Front End, and MRM applications; validated client records, benefit plans, and content documents, tracked defects in JIRA, and reported test results in Confluence. • Executed performance testing with JMeter, reviewed error logs in Sumo Logic, and collaborated with developers for code deployment, performing smoke, sanity, and exploratory testing to ensure quality and operational outcomes. Comcast: - Prioritized and performed BAT of functional requirements, collaborating with Business Analysts to understand new functionalities for each sprint. - Conducted functional, end-to-end, GUI, and mobile device testing (Android, iOS), validated test data, and maintained Requirement Traceability Matrix (RTM) in Quality Center. - Developed high-level test scenarios and test cases, participated in test case reviews, and managed test scripts, test plans, and test run statuses using Quality Center and JIRA. - Analyzed Business Requirement Documents (BRD), Functional Specification Documents (FSD), and Design Documents (DDS) to streamline testing activities and identify automation opportunities with QTP. - Gained hands-on experience with account billing systems (ACSR, AMDOCS COMTRAC) and configured product features using EPIC, Segmentation, Sitecore, and SOAP UI for web service testing. - Actively participated in daily scrum, sprint planning, UAT/BAT sessions, and managed test cycles by preparing, sharing test plans, action items, & defect reporting.

• Developed web forms and services using Java and relevant frameworks, while designing SQL queries, stored procedures, and data migration scripts. Conducted unit, module, and integration testing to ensure functionality and data integrity. • Collaborated on project analysis, defect diagnosis, and adjustments to control systems, while leading client interactions, gathering requirements, and creating end-user documentation.