ramy massarani

Specialized in web accessibility and user interface (UI) standards. My focus is on creating inclusive digital experiences that meet WCAG guidelines and adhere to government regulations. I conduct user research, develop consistent UI standards, and collaborate with cross-functional teams to ensure seamless usability and accessibility. By continuously assessing and improving digital products, I drive user satisfaction and trust in Revenu Québec's online platforms.

Freelancing for the past couple of years has taught me how to deal with the many aspects of running a business and being independent. From selling, dealing with clients and suppliers, providing customer support, doing accounting and invoicing to doing the actual work I am hired to do. Offering a variety of services ranging from graphic and web design to promotional object production and consultation allow me to understand the different steps of a project’s life.

Serving as Experience Designer using digital technologies to create new business processes, culture, and customer experiences to meet changing business and market requirements.

Corporate and solopreneur experience have given me the confidence and knowledge to take the leap of faith and check off an item on my bucket list. Sandwicherie Chez Ta Mère is a gourmet sandwich shop serving original creations in the Mile End, Montreal.

Tasks mainly revolved around the system used to manage quality issues on the production line. Leading weekly conference calls with an offshore team to understand problems and system limitations. Production of reports and putting in place plans to resolve raised issues. Monthly trips to the US for special projects or “crunch time” were also part of job description.

Working directly with the marketing director, tasks included creating online and print visual support for marketing strategies being implemented. Working closely with journalists and writers to integrate content into the magazine grid on weekly basis. Pitching ideas and presenting creative solutions at brainstorming sessions and meetings were also a major part of my day to day planning. Complete redesign of the editorial grid design of the L'Itinéraire magazine.