Ramsajiwan Vishwakarma

Served as practicing Scrum Master for 2 concurrent Agile teams (18–20 members), facilitating all ceremonies: Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives. Removed team impediments proactively and created a self-organising team culture that sustained 100% on-time sprint delivery. Partnered with Product Owners on backlog refinement, user story grooming, and sprint prioritisation — directly aligning delivery with strategic business goals. Drove sprint health monitoring via Jira dashboards, burndown charts, and velocity metrics; enabled early risk detection and data-driven decisions. Led continuous improvement initiatives that achieved 18% sprint spillover reduction and sustained delivery predictability within 18 months. Built and maintained standardised sprint reporting templates and weekly status dashboards presented to senior leadership and CEO. Coordinated release planning and dependency management across cross-functional teams, ensuring smooth deployment cycles with zero critical delays.

Coordinated project timelines, cross-team deliverables, and stakeholder reporting across multi-region spatial data projects covering 10+ countries — developing the stakeholder management and delivery discipline that underpins current Scrum practice. Managed cross-functional teams of 15+ members across distributed global environments, maintaining consistent SLA compliance and quality standards. Led process improvement initiatives that drove 23% productivity improvement at team level, reducing data processing turnaround and improving output quality across multi-region operations. Built expertise in IT delivery coordination, risk mitigation, vendor communication, and enterprise-level team collaboration over 7 years of global delivery exposure. Transitioned into Agile-led coordination during final 2 years at HERE — introducing sprint-style work cycles and retrospective practices to the delivery team.