Ramón Vergara Rodríguez

• Enhancing Network Quality & Executive Visibility Strengthening weekly performance reporting by incorporating critical KPIs, trend analysis, and actionable insights—enabling the CTO and leadership team to clearly understand network dynamics and accelerate data-driven decision-making. • Driving Competitive Benchmarking Transparency Establishing and sharing comprehensive RF benchmarking across the organization, providing clear visibility of performance versus Chilean operators and identifying opportunities to sustain and extend competitive advantage. • Accelerating New Access Technologies Adoption Defining and executing a robust roadmap for feature validation and deployment, while closely collaborating with terminal teams to improve device homologation and ensure optimal network-device performance. • Executing Nationwide RF Optimization Programs Leading large-scale optimization initiatives across clusters and cities, leveraging drive testing, advanced analytics, and field execution (riggers), to systematically enhance coverage, capacity, and user experience. • Leading AI-Driven Network Transformation (CTO PM Role) Driving high-impact AI initiatives focused on: Reducing energy consumption through intelligent optimization Implementing agentic anomaly detection to proactively identify and resolve network issues Improving customer experience by reducing call center demand and churn through predictive and preventive actions

Focused on driving excellence in network performance and user experience, my key goals include: • Maximizing coverage, quality and capacity: +10.8%VoLTE traffic/-49%SRVCC Attempts/-35%AMR-NB traffic by VoLTE optimization in a year. Reducing 5G crosslink interference by 4dB in SRS, with the consequent capacity increase by 2x, considering network trends. • Ensuring Seamless user experience UX: by performing recurrent task to ensure consistency, capacity, Interoperability, mobility and transmission that involves eNB/gNB. • Optimizing spectrum efficiency and network KPIs: Leading in the top 5 World class 5G availability for 4 contniuos years by Ookla • Collaborating across engineering, planning, sales, marketing and operations,: • Enabling Innovation: Supporting new Access technologies, new software releases, Always aiming to deliver the best network experience for customers, while maintaining cost efficiency and technological leadership in the region.

Responsible in RAN Optimization duties. Giving support for deployment and troubleshooting 3G, 4G and 5G NR networks. Delivering Physical capacity suggestions considering traffic forecast to comply with company targets. RFP support for New Technologies from RAN Point of view. Experience with new features/technologies configuration and testing. • Network Prediction and Optimization tools • Carrier Aggregation, Load Balancing, Capacity and coverage configurations, RAN Sharing experience in UMTS/LTE, Satellite transmission, Interference analysis.

Responsible in RAN Optimization duties. Giving support for deployment and troubleshooting 3G and 4G networks. • KPI Monitoring, Optimization and capacity analysis (UMTS/LTE/5G NR) • Deploy RAN solution for Customer complaints. Supporting internal areas like Mktg, Terminals and Performance. • Area planning and Reconfiguration (LAC/RAC/URA/TAC). • Network Prediction and Optimization tools • Signaling Traces and analysis (UMTS/LTE/5G NR). Drive test for UMTS/LTE/5G NR network & Minimization of Drive Test solutions (MR, CHR, SIGFiles)

Responsible for RAN Optimization, deployment and troubleshooting task. • KPI Monitoring, Optimization and suggestions for improvements. • Board expansion and upgrades. Second/third carrier strategy deployments. • Solutions for Customer complaints. Traces and analysis. • License capacity monitoring and distribution. • Drive test for UMTS/LTE network (Nemo, Qualipoc), UE traces and analysis, GENEX Probe, QXDM. • Area planning URA/LAC/RAC. Network Prediction and Optimization tools. (Atoll)

Responsible for NodeB integration, technical support for subcons and customer, Focused on delivering a UMTS turn Key Project on time and costly effective. • Knowledge in RAN Network Protocols and Interfaces. • NodeB remote DHCP Commissioning, and integration. RNC/NodeB Software and hardware Upgrade. • RNC/NodeB Troubleshooting and Maintenence Support for customers. • OSS (M4000/M5000) Oracle servers, IPCLOCK Servers commissioining, expansion and upgrades. • Knowledge in Timing over IP Connections, Precision Timing Protocol 1588v2, Transfer of Clock and Troubleshooting.

Doble certificación Lean Trainner & Green Belt Six Sigma

Completed Summer Program with the following lectures: • Lean Manufacturing. Six sigma • Order fulfillment and Physical Internet • Logistics Systems Design. • Leadership Skills for Engineering Managers • Innovation and Entrepreneurship • Decision and Risk Analysis. • Forecasting • Project Management • Industrial Safety And also attended industry tours to see how they apply the above lectures in practice.

• Knowledge in Project Management, Quality Management, Innovation and Logistics, Risk Management, Leadership and Decision Making.

• Strong Background in Datacomm Research. Thesis: "Available bandwidth to optimize congestion control algorithms" • Knowledge in Antennas, microwave, optics, lasers and applications. • Professor Asistant for the following Classes: Wireless Communications, Digital Communications, Antennas, Data Communication Networks, Planning and Management of Telecommunication Networks.