Ramona Lehadus

· Being involved in the daily “ Shift” operations of the GDC NI center. This includes day to day Operation delivery, Regular NI activities like Integration, swap, modernization, rehoming and upgrades, Internal and External Customer support · Swap/integrate 2G/3G/4G Nokia Ultra, Flexi, TF in Flexi Multiradio 10, creation/deletion, Edge activation Nokia, BS/NodeB rehoming, BS/NodeB deletion, DAP change, ABIS change, swaps of different kind of equipment, E1 extension, new Node B integration and license activation. · Remote implementation of network related services including but not limited to: integration, configuration, re-homing · Preventive maintenance and software upgrade · Assistance and coordination for field staff during various implementation activities, planned works and related-troubleshooting coordinating with TX team, NPO, planners and the customer.

- Interfacing with the RITC Tool (Scheduler/Viewer) for determining service delivery requirements - Perform and execute software tools (RITC Tool Suite) on customer networks to meet deployment process, typical tasks would include 3G/4G node integrations/health checks, software updates, support of Change Notice/Hardware updates, antenna tilting/testing -Support field testing failures, via escalation from RITC technicians and engineers -Debug scripts, improve scripts and modify current software to support new Customers and services -Work as part of a global team with all RITC engineers, software developers and management -Provide feedback to RITC S/W development team on deployment/software issues and new software release software testing -Support first customer/project deliverables & determine if modifications are needed with RITC Tools to meet customer’s statement of work. -Communicate customer issues to PM for corrective action -Use integration data to drive continuous improvements -Customers: Claro-Brazil, Telefonica Spain, Claro Dominican Republic, CNT Ecuador, AT&T United States of America.