RAMKUMAR MUTHUKUMAR

• Designed a data mining tool to document and measure the performance efficiency of the fleet at national level • Prepared KPI reports & offered recommendations to maximize fleet performance and ROI for all business units • Headed the Efficiency Project & Telematics Project across business units for optimized fleet performance • Analyzed business operations at Texas and Baltimore facilities and proposed process improvements resulting in $500,000 savings annually.

* Worked with Receiving, Shipping, Transportation and Inventory Control teams and documented over 80 different processes * Designed over 90 SOP’s that were first hand sources for process audits, process improvements, knowledge transfer, reduced process downtimes (absence of labor) and resulted in improved quality & productivity * Implemented continuous improvement projects to improve the operating efficiency of various warehouse teams * Performed cycle counts to ensure balance between inventory accuracy & operational efficiency * Resolved inventory discrepancies and item setup issues by working on WMS & JD Edwards systems

* Transportation of bulk cargo such as Gypsum(chemical, natural and saltpan), Coal( indigenous, imported), Pet coke, Limestone(imported), Wet fly ash and Copper slag. * Managed documents such as Warehouse Delivery Note(WDN), Goods Consignment Note (GC) and Freight memo for the efficient transportation of cargo. * Coordinated with weighbridges to resolve discrepancies in loading weight and unloading weight differences * Ensured compliance from lorry brokers & lorry owners by verification of documents such as Government Permit, RC book, Insurance, Emission Certificate. * Negotiated freight rates with local carriers to strike a balance between contract rate and market rate resulting in higher profit margins. * Implemented new methods to drive down expenditure incurred through damage to trucks during loading and unloading. * Efficient Planning and scheduling the delivery of cargo from harbors and warehouses to eliminate demurrage and back order costs. * Negotiated with company management and successfully implemented a new system for Invoice submission to reduce interest loss due to pending bills.

I worked for a UK based retail client named Comet. The responsibility of Cognizant Core Application Support team is to provide 24 x 7 support for the JDA Package implemented in Comet along with the various interfaces with other third party applications. * Responsible for supporting key applications related to Retail core business * Worked collaboratively with Third Party Vendors, Customers and Support groups across various technological groups to manage the Support delivery objectives * Managed risks and prepared risk mitigation plans to keep the impact low during support delivery * Responsible for Incident monitoring and resolution as part of regular support tasks using incident management tool * Co-ordinated with offshore for technical reviews, impact analysis, code review for enhancements, unit and integration test planning and review * Preparation of Technical specifications for enhancements/bug fixes and release documents