Ramkumar Murugan

Associate Vice President - Global Sales @ UNCIA

About

Proven leader with deep experience leading Sales, Account Management and Customer Success teams in high-growth SaaS organizations with a specialized focus on customer experience, performance management, and organizational change management. Passionate about great technology, delighting customers, empowering teams, and fostering a happy work environment.

Country

India

City

Chennai

Industry

Information Technology & Services

Skill

Sales Management, Business Strategy, Customer Success, Enterprise Software Sales, SaaS Sales, Business Development, Telecommunications, Vendor Management, Team Management, Pre-sales, Wireless, Mobile Devices, IP, Product Management

Experience

Associate Vice President - Global Sales

UNCIA

2025-2 - Present · 1 yr 8 mos

Chennai

Uncia Technologies, headquartered in Chennai - India, specializes in innovative solutions for Loan Management, Loan Origination, and Supply Chain Finance. Our products are revolutionizing these sectors by enhancing automation and efficiency. My role here is to take UNCIA to global customers.

Head - Digital Customer Success

Freshworks

2023-1 - 2025-2 · 2 yrs 2 mos

Chennai

* Headed the Customer Success function for Freshworks's Digital business globally (100+ Million USD ARR). * Managed a team of regional leaders and CSMs - responsible for delighting customers, enabling them to become promoters who would continue to expand their subscriptions at scale

Head - Sales @ Freshteam

Freshworks

2021-7 - 2023-1 · 1 yr 7 mos

Chennai, Tamil Nadu, India

Headed the hunting and Farming functions for Freshteam, Freshworks's HR Business Solution.

India Enterprise Sales Manager

Uber

2019-10 - 2021-6 · 1 yr 9 mos

Bengaluru Area, India

* I led the India Enterprise partnerships for Uber for Business, Uber's B2B platform. I helped enterprises transform their ground transportation solutions, optimize costs and streamline processes through the suite of products Uber for Business offers to Enterprise businesses. * My work included acquiring new customers and scaling existing businesses by ensuring product adoption and employee experience. * My Clients include some of the marquee Fortune 500 and EconomicTimes 500 companies

Senior Manager - Business Development

Comviva

2018-12 - 2019-10 · 11 mos

Bengaluru Area, India

* I was responsible for the Business Development initiatives of Comviva's new product initiatives such as Mobile Wallet, Unified Payments Acceptance Platform and Digital Banking Experience solutions to enterprises in Europe, Middle East and North Africa Region * Grown the region from $0 to $7Million USD revenue through sales from Enterprises in the region

Manager, Business Development

Mahindra Comviva

2017-6 - 2018-12 · 1 yr 7 mos

Bengaluru Area, India

Deputy Manager - Business Development

Comviva

2014-4 - 2017-5 · 3 yrs 2 mos

Bengaluru Area, India

• Studying the mobile payment space including mobile wallets, Apple Pay, Samsung pay, mPOS industry • Responsible for Business Development of Mobile Financial Solutions including Mobile Recharge and Mobile Commerce Platform in SSEA and Middle East region

Associate - COE

Cognizant

2009-1 - 2012-6 · 3 yrs 6 mos

Chennai, Tamil Nadu, India

Education

Indian Institute of Management Bangalore

General Management

2012 - 2014 · 2 yrs

• Senior Coordinator - Alumni Association

Anna University Chennai

Information Technology

2004 - 2008 · 4 yrs

• Symposium President – Inter college symposium • Active participant of an NGO (Dr.Ambedkar Educational Trust) which provides weekend free education for economically under privileged school students;Helped the students with basics of English and Mathematics