Rami Al-Billeh

C-Management certification - Daimler - Certified Manager -Spare Parts Management for Passenger Cars, Commercial Vehicles & Vans -Manage, Control and maintain proper stock to achieve company KPI’s -Managing the Operations and Supply-chain Management -Manage and control in warehouse, Logistics & Sales -Leading a team of 50 , Indirect Reporting of 16 Blue Collar persons . -Prepare All required reports regarding our business; GMROI , KPI's, SOH, Turn Over, SWOT, PEST, Vehicle POP, Market analysis, Sales Figures, STK Analysis, Action plans. -Direct contact with all market managers in MBCME, DCV MENA , GLC regarding targets and achievements, Action Plans. -Manage parts orders,stock orders for more than 20,000 SKU. -Manage the initial stock for new model referring with healthy stock based on vehicles population. -Manage processing purchase orders from All suppliers. -Tracking parts and provide the shipping details. -Manage Following up all forwarders and shipping services providers contracts. -Contact Mercedes-Benz, other supplier regarding any technical & Logistics issue (Back order parts, cancellation, shipping details, cost of goods and delivery, delivery date details...). -Manage the claims with GLC and any other supplier. -Manage all brand protection requirements (training, market survey, customs and related government dep. -Manage and supervise annual, semi-annual and monthly stock taking list for main warehouse and branches. -Prepare annual slow move and return parts list to Germany GLC. -Planning and forecasting -Budget Plan for Dep. -Marketing Planning to improve OTC and BC business Professional in parts programs:  Autoline (keriddge)  EPC (Electric Parts Catalog)  WIS  VeDoc  TecDoc  PartsPro  Paragon  MCV Buses parts  Logistic bus - Star Order  Logistic bus - StarOrderPlus  Logistic bus – eKosBras  Logistic bus – SCOT  IPS Online  XSF  Odus (MB accessories) SAP Evo-Bus logistics BPC - EvoBus

-Manage, Control and maintain proper stock to achieve company KPI’s -Managing the Operations and Supply-chain Management from GLC > Jordan -Managing all parts branches logistics -Manage and control in warehouse and operations , Employees. -Leading a team of a direct reporting 7 white collar persons , Indirect Reporting of 16 Blue Collar persons . -Prepare All required reports regarding our business; GMROI , KPI's, SOH, Turn Over, SWOT, PEST, Vehicle POP, Market analysis, Sales Figures, STK Analysis, Action plans. -Direct contact with all market managers in DMEL, MBCME, DCV MENA , GLC regarding targets and achievements, Action Plans. -Manage parts orders,stock orders for more than 5Mio Stk. and 20,000 SKU. -Manage the initial stock for new model referring with healthy stock based on vehicles population. -Manage processing purchase orders from All suppliers. -Tracking parts and provide the shipping details. -Manage Following up all forwarders and shipping services providers contracts. -Contact Mercedes-Benz, other supplier regarding any technical & Logistics issue (Back order parts, cancellation, shipping details, cost of goods and delivery, delivery date details...). -Manage the claims with GLC and any other supplier. -Manage all brand protection requirements (training, market survey, customs and related government dep.) with coordination with Daimler. -Manage and supervise annual, semi-annual and monthly stock taking list for main warehouse and branches. -Prepare annual slow move and return parts list to Germany GLC. -Coordinate and control workshops sales. Professional in parts programs:  Autoline (keriddge)  EPC (Electric Parts Catalog)  WIS  VeDoc  TecDoc  PartsPro  Paragon  MCV Buses parts  Logistic bus - Star Order  Logistic bus - StarOrderPlus  Logistic bus – eKosBras  Logistic bus – SCOT  IPS Online  XSF  Odus (MB accessories) SAP Evo-Bus logistics BPC - EvoBus C-Management certification accredited by Daimler - Certified Manager.

-Manage, Control and maintain proper stock to achieve company KPI’s -Managing the Operations and Supply-chain Management from GLC > Jordan -Managing all parts branches logistics -Manage and control in warehouse and operations , Employees. -Leading a team of a direct reporting 7 white collar persons , Indirect Reporting of 14 Blue Collar persons . -Prepare All required reports regarding our business; GMROI , KPI's, SOH, Turn Over, SWOT, PEST, Vehicle POP, Market analysis, Sales Figures, STK Analysis, Action plans. -Direct contact with all market managers in DMEL, MBCME, DCV MENA , GLC regarding targets and achievements, Action Plans. -Manage parts orders,stock orders for more than 5M St. and 20,000 SKU. -Manage the initial stock for new model referring with healthy stock based on vehicles population. -Manage processing purchase orders from All suppliers. -Tracking parts and provide the shipping details. -Manage Following up all forwarders and shipping services providers contracts. -Contact Mercedes-Benz, other supplier regarding any technical & Logistics issue (Back order parts, cancellation, shipping details, cost of goods and delivery, delivery date details...). -Manage the claims with GLC and any other supplier. -Manage all brand protection requirements (training, market survey, customs and related government dep.) with coordination with Daimler. -Manage and supervise annual, semi-annual and monthly stock taking list for main warehouse and branches. -Prepare annual slow move and return parts list to Germany GLC. -Coordinate and control workshops sales. Professional in parts programs:  Autoline (keriddge)  EPC (Electric Parts Catalog)  WIS  VeDoc  TecDoc  PartsPro  Paragon  MCV Buses parts  Logistic bus - Star Order  Logistic bus - StarOrderPlus  Logistic bus – eKosBras  Logistic bus – SCOT  IPS Online  XSF  Odus (MB accessories) SAP Evo-Bus logistics BPC - EvoBus C-Management certification accredited by Daimler - Certified Manager.

 Control and maintain proper stock to achieve company KPI’s  Supervise parts orders/stock orders for the parts of passenger and commercial vehicles for the head warehouse and all the branches by studying the lost sales report, daily movement report and branch transfers  Supervise the initial stock for any new model referring to chassis numbers delivered to Jordan, to enable us to build healthy stock based on vehicles population  Manage and supervise, processing purchase orders (Ordering from GLC, MCV Egypt, Freightliner trucks USA, and any other supplier)  Tracking parts and provide the shipping details for any order from any supplier  Follow up all forwarders and shipping services providers  Contact Mercedes-Benz, MCV Egypt, Freightliner trucks and any other supplier regarding any technical & Logistics issue (Back order parts, cancellation, shipping details, cost of goods and delivery, delivery date details…)  Supervise and manage the claims with GLC and any other supplier  Manage all brand protection requirements (training, market survey, customs and related government departments) with coordination with Daimler  Prepare all required reports regarding our business  Manage and supervise annual, semi-annual and monthly stock taking list for main warehouse and branches.  Prepare annual slow move and return parts list to Germany GLC  Coordinate and control in warehouse and operations  Coordinate and control workshops sales  Manage all parts branches logistics Professional in parts programs:  Autoline (keriddge)  EPC (Electric Parts Catalog)  WIS (Workshop information system)  VeDoc  TecDoc  PartsPro (Freight liner trucks catalog)  Paragon (Freightliner)  MCV Buses parts  Logistic bus - Star Order  Logistic bus - StarOrderPlus  Logistic bus – eKosBras  Logistic bus – SCOT  IPS Online  Sorry Claims  XSF system  Odus (MB accessories) SAP Evo-Bus logistics BPC - EvoBus C-Management certification accredited by Daimler - Certified Manager.

Assisting Logistics manager.

 Control the stock for all the passenger and commercial vehicles by studying all type of reports  Supervise all the ordering and back order files to build a healthy stock and to achieve our goals  Supervise all the enquiries with Germany regarding any logistics and technical issue  processing purchase orders (Ordering from GLC, MCV Egypt, Freightliner trucks USA, and any other supplier)  Supervise the initial stock for any new model referring to chassis numbers delivered to Jordan, to enable us to build healthy stock based on vehicles population  Supervise and manage the claims with GLC and any other supplier

-Resolve all the technical problems for passenger vehicles and commercial vehicle such like actors, atego, zetros, unimog and heavy duty trucks and engines etc… -Getting any part number for parts, and making estimations. And retrofitting. -Contact Germany for any logistic and technical problem and sorryWeb (T072, T071, Etc…) -Excellent knowledge in EPC-net (Electric parts catalog) for passenger cars and commercial vehicles -Supprot all the sales counters, branches and workshops for any technical issue