Ramesh Vemulapalli

Working on Financial services cloud : Involved in POC's requirement analysis and data model changes worked on Sharing setting for internal external users Worked on Financial Account data model worked with ETL and other external teams for data integration and API integrations Worked on SSO setup and Oauth authentication

Worked on Design and Solution provided for Cloud Enablement Project with IRCC CCoE A Cloud Enablement and Self Service Portal. Interacted with various business user groups for gathering the requirements Researched, prototyped emerging technologies and recommended business on how to utilize the latest Technology to solve current processes using Service Cloud package. Implemented the Salesforce.com applications with Service Cloud using Agile SCRUM Methodology that involves the iterative development methodology, defining stories, estimates, product backlog. Involved in all Agile ceremonies like Sprint planning, Sprint grooming, Retrospective, Demo and user training to business users, Production deployments Design Case Processing in Completeness Check with Cloud Mobilization Endorsement and Cloud Provisioning process. Worked on UI Designing using LWC components for Self Service Portal Used Salesforce Flows most of the Case process Development. Use Apex class for Generate PDF for Approval process Build Email Service for sending Attachment to get approvals Designed PDF for the IRCC forms Worked on Integration with Document systems through AWS. Worked on External User Visibility Solution. Work closely with Salesforce Architects to implement the correct integration patterns for business needs. Designed and build a framework for apex customization in adherence to the Salesforce best practices

Interacted with business users for gathering the requirements for Salesforce implementation. Worked on analyzing the user stories, estimating complexity, story pointing and implementing the user stories. Worked API call multiple API’s using SSO both internal and external users (Experience) Work Push topics when real-time sync all the notifications using Kafka messaging service. Created the email templates to be used in Workflows, Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud. Worked on to prioritize tasks across all their patients’ needs with a health cloud. Used health cloud to integrate data from EHRs. Worked on custom profiles and permission Sets. worked on data loading in EHR cloud objects Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolution Worked on Search functionality within the Custom component screen. Responsible for performing administrative functions in Salesforce CRM such as create/modify pick lists and lookup fields. Implemented several optimizations techniques to make the code more efficient Worked on Copado deployment tool to deploy data from dev sandbox to SIT sandbox. Used SOQL and SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database object

Manage design, development, and implementation of full lifecycle technical solutions for integration and implementation of new Salesforce CPQ application. Strong declarative experience in Building Enterprise experience using salesforce Apex Classes and Triggers using API’s Worked on Community Cloud, Created Communities using custom templates and also modified standard community layout. Implemented Web-to-Case functionality in Communities Good experience with SOQL, SOSL, Relationships and Lookups and implementing Apex classes, Triggers, VisualForce, Force.com IDE, SOQL, and SOSL. Evaluate design and configuration of APEX Classes, APEX Triggers, Trigger Handlers, Testing Classes, product rules, price rules, validation rules, workflows, custom buttons, custom links, report types, reports, and dashboards. Worked with Apex Data Loader tool to migrate the data into Salesforce platform. Extensive experience in data migration and integration using Data Loader. Integrated the web services by generating the necessary WSDL files for extracting the data from external systems to display in the pages of salesforce.com. Custom development using Visual Force and APEX classes. Developed new callouts to external systems. Coordinate CPQ project development with cross-functional teams including Reporting, QA, Sales, Integrations, and Senior Management. Develop new application security infrastructure regarding CPQ data hierarchy, layouts, and object access. Experienced working in Cross-functional teams, identifying business requirements and supporting sales/marketing efforts.

Worked on ERP Systems Integration Process design and Interacted with business Users to understand the requirement and implemented it with best solution possible. Build integration between salesforce and external system to sync Quote and Order Creation Data Real Time integration with SAP. Strong Declarative experience in Building API using Apex code and building Lighting Components. Strong Experience in Building Reports and Dashboards. Created a customer community to registration and feed their information and submit on each calendar year. I have created Lightning pages for Registration, Entry form, detail form, Home page, and separate page for Total quantity along with price information. Analyzing the current requirement process, identifying problems and making recommendations to improve the process for Opportunity management. Designed and developed the REST APIs services uses JSON for all API call out. Designed and developed and provided solution for apex managed service when opportunity created from partner portal and customer portal. Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages. Worked on auto assigned cases using Process builder. Worked integration worked on for contact and account synced and Accounts and contacts since these both objects are system of the records in salesforce. Used Email to case, Web to Case features and created a community where the customers can create, update and manage their cases. Worked on Flows using to validations. Designed and developed Email Service and email attachments. Created Trigger that update account contact address and excludes person accounts.

Built a Quote Templates and Data Migration process implemented using "XAuthor" which allows transparency from the key deal review template to the Salesforce.com Quote Proposal. Worked on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Cases, Leads, Reports and Dashboards. Proficient in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Workflows, Approval Processes, Reports and Dashboards, Tasks and Events. Strong understanding on sandboxes. Performed refreshes on sandboxes and documented the refresh history. Developed custom business logic using Apex Classes, Triggers, Components, Visualforce Pages and Controller Classes for various functional needs. Responsible for all Salesforce CRM Administration and Reporting. Integrated ExactTarget data into Salesforce custom objects. Worked extensively on various standard objects like Accounts, Events/Activities and Opportunities. Involved in creating Formula fields, Workflow rules, Escalation rules, Validation rules, Page Layouts, and Email generation according to the business needs. Collaborated with Sales, Marketing and Finance leadership to collect data from Salesforce automation to enable the organization to be more proactive with the competitive strategies and targeted sales opportunities. Used Data Loader for bulk insert and update of data Into Salesforce Objects. Perform business process automation to reduce operational costs and enhance quality of customer deliveries. Used Data Loader tool for migration and used Dupe blocker for cleaning of data into salesforce. Contribution and maintenance of coding norms and internal processes documents

Manage design, development, and implementation of full lifecycle technical solutions for integration and implementation of new Salesforce CPQ application. Custom development using Visual Force and APEX classes. Developed new callouts to external systems. Coordinate CPQ project development with cross-functional teams including Reporting, QA, Sales, Integrations, and Senior Management. Developed several interfaces to streamline product selection through customizable prompts. Developed alternate views for product selection and the quote line editor. Implement decision trees for complex product selection scenarios which included discount calculations Customized the following features based on business requirements: Leverage list pricing, cost plus markup, block pricing, contracted pricing, tiered discounting, ramped pricing with Multi-Dimension Quoting. Designed and implemented various condition that trigger price rules.