Rama Bozer 🇨🇦

• Prepared final discharge list per vessel (RECAP / FORCAST) to place the unit in the correct position upon arrival for Montreal and Halifax ports, such as TERMONT, PSA Atlantic Hub. • Verify the MOT list (model of transportation). • Decide whether the units are going by rail or truck according to company Tariff and send the requested adjustments to the terminal (VIAU, MAISONNEUVE, TERMONT). • Prepared work order W/O for central Canada and USA and send it to transportation companies. • Create rail leg for rail units. • Checked and Reported Flexi bags to CN. • Checked for overweight units and reported it to overseas. • Rejected the units that contain: Coiled Metal, Cold Roll, Cable/Wire rope. • Assign allocation for upcoming intermodal containers. • Sent REFFER protection requests to CN rail. • Prepared daily report for long Dwelling units in terminals and the rail to avoid storage. • Action the requested adjustments (EMC) from overseas when approved. • Built a manual rail billing for Hazardous containers. • Prepared truck list and sent it to documentation team. • Sent EDI204 and EDI404 to CBSA and investigate rejections. • Prepared CANADA ZONE reports for empty returns and long units dwelling in the Halifax and Montreal. • Prepared and send ERS requests per vessel to the terminals to guarantee fast rail action from terminal side. • Check for documents and Hazardous accuracy, such as hold units with rail billing discrepancy to avoid any penalties. • Coordinate with overseas to solve documents discrepancy for smother custom clearance. • Follow up with pending container status, such as pending COD or pending rail billing. • Checked Fleet Portal for upcoming shipments. • Revered RV for reefer units.

• Created booking operations from A to Z such as opening a file in the system, provided operations order to yard team and the trucker company to pick up and return. • Prepared and verified shipment pre-alert & BL drafts to the client. • Took operation decisions as needed, ex: late gate request / booking reduce due to late loading/ missed cut off time. • Verified and requested shipment invoices. • Responsible for global logistics – custom brokerage & compliance – warehousing & distribution. • Provided profit sharing for overseas. • Received & opened pre-alerts for the upcoming shipments • Tracked all inbound freight and status (pending breakdown, waiting pallets count for exchange). • Took care of custom releases / delivery orders, overseas and client prebilling. • Coordinated all aspects of shipment process including booking, E-manifest, billing. • Provided all custom documentation for custom clearance. • Ensured all client special instructions were followed such as Tailgate/ Lifting tools. • Booked and tracked FedEx air shipments. • Performed billing function including preparing client invoice and all required support documents

• Responsible for rail reservation inquires CN \ CP. • Processed in a timely manner all Canada export rail-billing. • Rated freight price and truck fuel. • Monitored inbound and outbound shipments.

• Responsible for rail reservation inquires CN \ CP. • Processed in a timely manner all Canada export rail-billing. • Rated freight price and truck fuel. • Monitored inbound and outbound shipments • Managed daily, weekly agenda of sales. • Responded to customers inquiries. • Traced shipments and PODs. • Finalized invoices & support Accounts Payable & Accounts Receivable as needed. • Communicated with warehouse Mangers to conduct a warehouse search. • Wrote lost, found and damage reports. • Prepared drivers, customers and route sheets on a daily basis. • Billed drivers’ payments and took care of decisions about freight charges.

• Responsible for managing the entire dispatch process for external clients and drivers via telephone and emails. • Liaised with customers and 3 PL drivers • Scheduled daily drivers’ routes. • Served as first point of contact in coordinating of timely scheduling of deliveries. • Provided effective resolution to customer complaints and queries. • Maintained office management functions, filing, client paperwork, invoicing. • Took care of inventory management and controls. • Prepared drivers, customers and route sheets on a daily basis.

• Processed shipping and receiving. • Responsible for warehouse inventory. • Managed and reorganized the head office. • Took care of filing for all different company branches. • Coordinated with other warehouse Managers. • Designed labels for customers' shipments. • Wrote LQR reports (damage\short\over).

• Responsible for inputting customer orders into ERP accurately for Burnac Produce companies (Provincial Fruit, Rite Pak, Morris Brown & Pro Pack Packaging). • Processed customer account credit as required. • Assisted customers with order payment issues. • Responded to customer inquiries & complaints at Ontario Food Terminal. • Provided telephone support for both inbound and outbound calls. • Maintained constant communication with sales, operations, category managers & logistics. • Coordinated efforts with inventory investigations & variances. • Provided retail support to customers. • Took care of stocking, pricing, tagging, inventory counting. • Maintained, cleaned & safe working environment

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