Riyadh Alzahrani

Lead ARX’s strategic direction and overall operations, driving growth, performance, and organizational excellence. Oversee major initiatives that strengthen financial outcomes, expand market opportunities, and elevate operational efficiency. Build high‑impact teams, cultivate key partnerships, and ensure the successful execution of programs that advance the company’s long‑term vision.

Oversee all academic and administrative functions of the college, establishing educational strategies, ensuring program quality, and driving institutional excellence.

Provided strategic leadership for Admissions and Registration, managing all planning, goal setting, and assessment to optimize enrollment management and enhance student experience.

Led comprehensive operational planning and delivery across all departments; successfully translated corporate objectives into financial targets and managed critical project schedules to ensure efficiency and profitability.

Directed the Business Development and Marketing division, leading a team to explore strategic growth opportunities and successfully convert commercial prospects into sustainable company assets and revenue streams.

Managed customer experience for both internal and external clients, developing and implementing strategies to ensure the highest standards of service quality and customer satisfaction.

Managed financial control and oversight for Ground Operations, including detailed contract management and service delivery audits across SAUDIA’s extensive domestic and international airport network.

Managed administrative and operational support for the VP of Ground Operations, leading the Ground Operations Optimization and Transformation Initiatives to enhance efficiency and manage divisional financial planning.

IATA Certified Aviation Management Professional (AvMP). Developed and implemented policies for Airport Services and managed performance monitoring, critically focusing on improving flight On Time Performance (OTP).

IATA Certified Training Professional (CTP). Managed and developed training programs, conducting over 100 specialized courses across Airport Services, Reservation and Ticketing Systems, and Customer Loyalty programs.

Executed direct telephone sales strategies, effectively promoting airline services and generating revenue while maintaining high standards of customer interaction.

Provided comprehensive customer service and support, managing passenger inquiries and resolving issues to ensure a positive experience across airport operations.