john reed

Honorary designation for a weekend. It was nice while it lasted.

* Responsibilities: * Lead a full-service multi-disciplinary team to create and deliver business solutions. * Managed client, project and relationship expectations. * Business development - farming additional business opportunities. * Results: * Created a content management framework for Fortune 50 health insurance company, consolidating all web properties on to a single managed system allowing for easy turn up of new acquisitions and the elimination of independently managed satellite systems for substantial savings in labor, maintenance, hardware and licensing costs. * Created managed extra-net portal for Jamaica's Tourism Board to allow smaller independent lodging and excursion providers to compete with large all-inclusive resorts. * Created interactive media kiosks to accommodate art exhibits for a large regional museum to enhanced patrons' education and entertainment experiences.

* Responsibilities: * Developed a custom automated testing framework for the COM+ group to run stress tests and uncover service integration issues. * Worked with individual COM+ services developers to integrate tests into the harness framework. * Worked with engineering teams to report overnight testing failures to assist with troubleshooting. * Results: * Increased code and product quality as a result of continuous and early detection of real-time intermittent bugs.

Responsibilities: Managing a portfolio of clients and software projects across varying scopes and industries including health insurance, banking, pharmaceuticals, education, telecommunications, manufacturing and online media.

* Responsibilities: * Designed, architected, implemented and delivered software solutions to a broad range of clients. * Results: * Created online dashboard for reporting and tracking of provisioning projects for Fortune 500 telecommunications company resulting in improved service delivery and operational efficiency. * Created a fully functionally custom ERP for a computer asset disposition company helping to support revenue growth from $1 million annually to $18 million over four years. * Created online suite of tools and external portals for Ohio SchoolNet to manage teaching assets, curriculum planning, continuous improvement and district technology surveys to comply with institutional charters and state mandates.

* Responsibilities: * Maximizing our opportunity funnel and pipeline. * Shepherding the sales process with our clients and Consulting Groups. * Managing client relationships and expectations, contract negotiations and brokering strategic partnerships. * Results: * Secured major core accounts and multiple strategic alliances. * Helped grow the firm to 25+ employees (300% growth in the past 3 years) with multiple satellite offices. * Managed a number of national and international accounts including: Dell, Telefonica Digital, Mylan Pharmaceuticals, Worthington Industries and Huntington Bancshares.

* Responsibilities: * Focus on strategic account acquisition and growth. * Plan, organize, coach and position sales pursuit teams for "closing" activities. * Refine sales pursuit process. * Results: * Acquired and managed seven figure strategic account. * Helped develop a more effective and refined sales pursuit process.

• Computer Lab Software Consultant - Assisted and mentored students through computer lab assignments and projects.","• Technical Writing - Developed instructional manuals and lab assignments for Computer Science programs."]