Ralph Teixeira

* Lead overall operations with a focus on growth and results * Manage and develop high-performing teams * Drive strategic planning and execution * Monitor KPIs and make data-driven decisions * Control budgets, costs, and resource allocation * Strengthen relationships with clients and stakeholders * Improve processes and operational efficiency * Ensure compliance with policies and regulations

* Strategic consulting focused on optimizing international trade operations * End-to-end support for import and export processes, ensuring compliance, cost reduction, and operational excellence * International freight management (air and sea), with full coordination focused on speed, security, and cost efficiency * B2B marketing strategy and sales development to expand market reach and drive revenue growth * Procurement and pricing optimization, including strategic sourcing, supplier negotiation, and cost analysis * Commercial and operational management, overseeing contracts, processes, and client relationships to enhance performance

* Suporte em processos de importação e exportação * Conferência de documentos (Invoice, Packing List, BL/AWB) * Acompanhamento de desembaraço aduaneiro * Interface com clientes, fornecedores e agentes de carga * Apoio no cumprimento de exigências de órgãos reguladores * Controle de prazos e atualização de status de embarques * Organização e arquivamento de documentação * Auxilio de em consultoría aduaneira * Acompanhamento de emissão de DUIMP e LPCO.

- Business development and client acquisition (B2B) - Preparation of competitive freight quotations (air, ocean, road) - Negotiation with carriers, airlines, and international agents - Client relationship management and key account support - Coordination with operations to ensure service quality - Development of tailored logistics solutions - Market analysis and pricing strategy - Identification of upselling and business growth opportunities

- Business Development - Commercial Management, National and International Sales - KPI Management - Procurement and Pricing Management

• Logistic plan for General cargo, oil and gas industry, mining industry, Dangerous Good, refrigerated cargo, etc. • Logistics solutions focused on global costs reduction while maintaining a high service quality. • Personalized services tailored to each customer’s needs. • Established strong relationships with both national and international suppliers. • Development of partnerships with new international agents seeking to strengthen relationships. • Monitoring the operation to avoid any delays and any extra costs. • Monitoring customs clearance procedures for both import and export activities.

• General management of the SYGroup Brazil Group (Trading Company, NVOCC/IATA Freight forwarder, road freight company and general warehouse). • Logistical solutions for national and international transport of vintage furniture, all types of fine art; perishable cargo, general cargo and project cargo. • Customs clearance management, • Air, sea and road freight management. • Sales management and prospecting. • Door-to-door operational management. • Warehouse management. • Recruited and evaluated associates and management staff to expand the workforce and meet operational demands. • Provided organizational leadership and established business vision to achieve sales, profit and revenue goals. • Streamlined operations to consistently achieve targets. • Managed budgets and financial planning, achieving cost savings without compromising on quality. • Analyzed customer data to identify opportunities and improve relationships.

Brazil • Prospects and search for new markets (Sales & Inside Sales). • Sales - national and international services. • Pricing - Budgets for national and international clients and billing • Negotiated with vendors to secure competitive prices for goods and services, contributing to budget efficiency. • Logistics management for fine art, vintage furniture, special logistics for exhibitions, transport for trade fairs, congresses, sport events, music festivals, logistics for orchestras, project cargo, etc. • Checking import and export documents and procedures such as Invoice, Packing List, AWB air waybill and BL sea bill. • Managed import/export licenses as required • Air freight, sea freight and road freight management. • Customs clearance management. • Built strong relationships with suppliers and agents. • Managed smooth operations and communicated timely updates to coordinate administrative activities. • Onsite coordination for national and international logistics projects. • Coordination of operational team during assembly/disassembly at main events such as Exposibram, AIPPI, LAAD, OTC, Febratex, Rio Oil & Gas, ARTRIO, etc

• Prospects and search for new markets (Sales & Inside Sales). • Sales - national and international services. • Pricing - Budgets for national and international clients and billing • Negotiated with vendors to secure competitive prices for goods and services, contributing to budget efficiency. • Logistics management for fine art, vintage furniture, special logistics for exhibitions, transport for trade fairs, congresses, sport events, music festivals, logistics for orchestras, project cargo, etc. • Checking import and export documents and procedures such as Invoice, Packing List, AWB air waybill and BL sea bill. • Managed import/export licenses as required • Air freight, sea freight and road freight management. • Customs clearance management. • Built strong relationships with suppliers and agents. • Managed smooth operations and communicated timely updates to coordinate administrative activities. • Onsite coordination for national and international logistics projects. • Coordination of operational team during assembly/disassembly at main events such as Exposibram, AIPPI, LAAD, OTC, Febratex, Rio Oil & Gas, ARTRIO, etc

Logistics support for events, exhibitions, shows, trade fairs, and general cargo Receiving documents for verification Contact with customs brokers Contact with suppliers and agents Pricing Customer service

• Provided administrative support to the team in updating statutory books and completing documentation Checking medical bills to billing. • Supported department research programs, providing administrative assistance throughout grant bids and applications. • Payments schedule for employees and doctors. • Customer service. • Reception support. • Organization of administrative documents. • HR support

• Administrative support to the team by updating statutory books and completing documentation for medical billing, ensuring accuracy and compliance. • Supported department research programs by assisting in grant bids and applications, contributing to successful funding opportunities. • Managed payments schedules for employees and doctors, ensuring timely and accurate compensation. • Delivered exceptional customer service and reception support, enhancing the overall client experience.

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