Rakhesh S

Worked with the Customer Experience and Operations teams on multiple 0–1 initiatives. Received the Chairman’s Award in September 2025, becoming the first member of the design team to be recognized with this award. ● Led the design of an AI-powered liquidation workflow for the Operations team which streamlined process steps and reduced turnaround time by 52% while aligning design with operational goals. ● Managed the design of a unified document capture portal across lending platforms which standardized onboarding flows and is projected to cut processing time by 15%. ● Redesigned the volunteer task management module which reduced input fields and enabled self-assignment which increased adoption by 32%, reduced task completion time by 55% and ensured WCAG-aligned accessibility.

Founded by a former Cisco CTO, Sustainability Economics provides end-to-end lifecycle management solutions for the net zero transition across multiple sectors Collaborated with the CEO, domain experts, and frontend engineers to design a product from scratch that helps coal-fired power plants transition towards renewable energy. Enhanced user experience on the Sustainability Economics News website by restructuring the information architecture and interface in collaboration with the Product Manager to increase the average time on the page and decrease the bounce rate

These are some of the projects that I've done while working at Wowmakers Led the redesign of Beebom, a tech media website with 10 Mn monthly active users. Conducted usability testing to validate navigation and content hierarchy, resulting in a 3% increase in pages per visit and a 24% boost in visit duration. Created a proof-of-concept for an AI-powered web application that allows designers to generate fonts with the help of AI, which has the potential to revolutionize the font design industry. Redesigned a hyperlocal delivery application to reduce the user drop-off rate for subscriptions, and increase customer retention

Created a unified web application for trading cryptocurrency and stocks, making it easy for investors to manage all of their investments in one place