Rakesh Ramchandani

As the India leader of the Pune based global capability center of Entrata, I help - Work closely with the global leadership team to align with business strategy and goals - Ensure timely and high-quality delivery of software products, solutions and services - Responsible for local budget planning and cost control - Ensure efficient operations of the India GCC - Recruit, onboard, and mentor top-tier talent - Promote a positive and inclusive work culture - Set clear performance goals for the site and individual team members - Partner with key enterprise customers & contribute to customer success goals

Heading the Travel and Hospitality Business unit. - Responsible for delivery and customer engagement - Business growth - Team management, scaling - Product Management - Process Optimization

With more than two decades of experience in the IT services industry, lead the global P&L of Travel and Hospitality vertical at Cybage. Responsibilities include: - Strong focus on Client Relationship Management, Delivery management, New Logo acquisition, Consulting and Business Solutions. - Manage large accounts in the Hospitality Technology, Hotel chains, Travel, Airlines and Events & Conferences (MICE) space - Solutions around associated ancillary services around Payments, Digital Transformation, Cloud adoption, Revenue Optimisation, Loyalty and Guest Experience. - Service portfolio includes Product/ Application Development, Architectural and Consulting services, Sustained Engineering, UX, Customer Experience, DevOps, Analytics, Customer & Tech Support. - Enable quick go-to-market solutions by leveraging synergies across an interesting pool of customers and forging mutually beneficial partnerships.

The Digital Solutions offering at Cybage focuses on Consumer Journey with emphasis on optimising customer experience through their engagement lifecycle. Our consulting approach is geared for Digital Transformation conversations with distinct themes around Innovation workshops as well as Digital Maturity assessment of as-is processes. Our implementation strategy is agile and powered by our portfolio of solution accelerators, digital competencies and OEM partnerships. Our execution portfolio is catered to the office of the CMO to offer digital marketing services, enabling our customers with quick time to market solutions for ad operations, content and creative needs as well as tag management to drive efficiency for branding, marketing and sales functions.

Lead the consulting and solutions group for the Media vertical at Cybage. Drive vertical positioning strategies, identify business segments to target, drive the presales and RFX process, engagement formalizations and team building.

Drive vertical positioning strategies, identify business segments to target, org positioning, drive the presales and RFX process, customer acquisitions, engagement formalization and team building.

Offshore Program and Relationship manager for Software Services in the Media, Advertising, Publishing and Entertainment space. Am responsible for multiple programs and customers to help with their IT needs and to ensure work delivery with consistent efficiency and quality. I have a keen aptitude of business understanding, and leadership qualities to ensure mutually successful offshore software services engagements. With my strong business acumen, I am responsible to help define strategies and play an instrumental role in the growth of customer's business. My specific contribution has been on the functional knowledge and domain aspects of IT solutions we engineered for our customers.

Program management, delivery ownership, team building, offshore execution, ODC setup and relationship management for offshore engagements.

Work on Program and Project Management for customers in the Interactive Advertising space. Helped leading Ad Exchanges and Networks, Media houses, Ad Agencies and Publishers with their technology solution implementations and ITES needs.